Absolutely disgusting. We booked a few nights while on the run from hurricane Irma. Carpets were dirty and I, honestly have never seen such filth. The owners were rude when we wanted the money back and got upset when my friend tried to take a picture of the room. I've never been to a motel but we,be stayed in Hilton Hampton inns for as low as 75 with breakfast. I'd rather sleep in than to be in those rooms. If you're interest in a room because you're that desperate, please look at the room before you book.
4355 Holiday Inn Express Way NWCleveland, TN 37312
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All employees were very compassionate to the tenants needs with the exception of the owners wife. She comes across as very rude at times she needs to work on her people skills.
Can't even give this dump one legitimate star. Stay here and take a chance on getting bedbugs, roaches, and even rats. There is no service and only Amenities are HBO and WI-FI. Staff are rude and not helpful at all.
We. Stayed in one of there pet rooms .. There was a big stain in the carpet ...room wasn't cleanBreakfast bar had old breads ....wasn't much to eat No lobby .....disappointedWont come back
Just stayed there with my family while traveling. The sheets were dingy. Cigarette burns on bathtub and sink. Was told it was pet friendly. Checked in at 3 am, had only been there for 4 hours on thanksgiving morning and was awoken by a call from the front office asking if I had a dog. I told them yes and was informed I was going to be charged a pretty fee. Wasn't informed online, wasn't informed at front desk, wasn't included in any paperwork that i signed online or at check in. I feel like this is completely unethical. Stay at your own risk and be prepared to be nickel and dimed to the point that you might as well stay in a decent hotel(Marriott, holiday inn, etc)
Was very pleased wit my 2 day stay..the room was exceptionally clean n fresh..was very impressed n will stay again in the future
If I could give 0 stars, I would. Horrible horrible place. Stunk to high heaven of I don't know what, bug spray maybe. Mattress was so uncomfortable it wasn't funny. I think I would have rather slept on the rocky ground outside. Floor is stained beyond fixing. And junkies were in and out all night next door to me. No thank you! Never again.... Ever. Ever ever. Gah, I'm going to smell like this place for a week.
My husband is working in cleveland tn an was staying here an every night after work he kills 5-10 bugs a night ugh nasty tonight he called an said there was bugs all in the shower nasty nasty. He did say the rooms was nice an all but the bugs kills it he is moving to another motel bc of all the bugs
All I wanted was a hot shower and sleep. Room was not cleaned well at all.. Freezer in mini fridge had exploded soda froze in it. Shower head sprayed everywhere but in the tub. 60.00$ may seem cheap but it doesn't mean things don't have to work correctly. Will never stay here again.
I have been here for 5 months&I have enjoyed my stay&the Staff here,in my opinion are some of the most thoughtful&kindhearted,down to earth,profesional people I have ever met&they treat you like family&I am honored to be here in the atmosphere of these fine people&I plan on extending my stay here.