All of the reviews on here both negative and positive are true. Your experience depends entirely on who you get. Call ahead for Marcus or Tracy. They're good and they care about your experience there. I walked in once at closing accidentally (I didn't realize they were closing) and Marcus stayed open to do my nails and feet. I've gotten others who were rushed and hurt my fingers and did a horrible job and looked like they'd rather be anyplace on earth then sitting there doing my nails. It's pure luck if you don't call ahead unfortunately. If you find another Asian salon that isn't this way please tell me because this has been my experience everywhere. This is one of the cleanest places I've been though, probably because they just opened.
So peaceful and relaxing,Friendly yet professional staff. A nice change from the normal hassle of going to a salon to get nail services done.
I love going to Zen Nails! After reading some of these reviews, I'm like Are we talking about the same place? The owners are very particular about how the customer is treated. If you don't like something, they will try to make it right. The shop is very clean! Black rugs will show dust in any household, especially one where nail dust is a constant. To me that would be a constant battle. They are wonderful people who really do care about the customer.
WONDERFUL place. I got a pedicure done here yesterday, and it was awesome! The staff was super friendly and professional. Kathy did a great job. She helped me stop a terrible pain in my ingrown toenails that I had to suffer for several years. The leg massage was wonderful, too. I also loved the nail art that she designed. I will definitely be coming back and would recommend it to my Mom.
The woman that ended up doing my nails kept trying to talk me out of getting a full set and finally she did and she said the gel nail Polish with my real nails would look just the same and it hasn't even been a week and my nails don't look half as great as if I would have gotten a full set then the gel nail Polish
They don't care what you tell them to do. Their filing of the nail is a lick and a promise. They don't get the cuticle. They need to clean the black carpet where they keep the nail color. They need to speak English only in front of the client. This is not only zen, it is all Vietnamese nail salons.
amazing i went in yesterday to get a spa pedi for my birthday and to get me nails filled in the place was amazing looking the building had no smell like normal nail places it feels more like a spa and a in out nail place i will be going back ty
I love going here! I will not go anywhere else but here unless I am out of town. Staff is very friendly and helpful. Very relaxed atmosphere and very soothing.
Amazing all around! I have never once had a bad experience. Marcus is the only person I will let touch my nails.
the peace that comes from being one with an entity other than yourself.
Love Zen Salon, my nails aregreat.