My wife and I hired CTS four our wedding transportation. At the end of the night while I was settling payments with my other vendors the last shuttle of the night left my wife, her family, and myself stranded at the venue.My brother was even on the shuttle and tried to explain the situation, but the driver could have cared less.I did receive a follow-up call from management offering me $100 whole dollars off me bill. Was just about enough to cover the multiple Uber’s I had to purchase to get everyone home safely.I will be taking my business elsewhere in the future.
I work at a doctors office, and had to call and schedule a return pick up for a patient. The gentleman that answered the phone was so rude, and their wait time was well over 90 min. I understand there are a lot of people that require services, and nothing is snap your fingers at your service, but if you're going to be slow at pick up/ drop off times, you can at least be courteous to your customers. Absolutely ridiculous! If customer service is not what you excel at, then you probably shouldn't work with the public!
We have been using Mike for more than 2 years since we make frequent trips out of town and airport parking can be difficult. Cost is reasonable and he is always on time and makes heading out of town much easier for us. I'm happy to recommend Mike and his company.
Waited over 3 hours to transfer patient to another hospital. This is unacceptable. I wonder if these ambulance services have to undergo state inspections
Mike is our "go to" driver, whether we're heading out for a night on the town, or need transportation to/from the airport with our 3 young children. He provides safe and reliable service in his roomy, luxury suv. Highly recommend! He is the best!!
Mike is one of the best professional drivers in Cleveland. His new model Chevy Suburban is clean, roomy and safe. He's punctual, reliable and courteous. Mike is always my first call.
Best service around in Cleveland, Ohio. Beautiful vehicles and for a great price.
Nice driver and nice, clean vehicle. It turned out the driver, Angie, lived near the place i was going. I was nervous about using taxi companies in Cleveland, but i felt safe with this one.
I've used this company, exclusively, for the past four years. My trips to Cleveland can range from weekly to once a month, or sometimes less frequently. No matter the number of trips, I've always had very good experience. Prompt, reliable, personable, and efficient. Never been unhappy or displeased. Can't go wrong.
This company is excellent to hire. When I called other companies they had an extra long wait time . One didn't even show. When I called AAA they were very polite and the price was excellent. Angie made my travel a lot easier. Thanks Angie