DO NOT EVEN CONSIDER putting your trust into this mess of a business. They have charged us for a repair and delivered us the car back in the same state we brought it to them, saying we needed to take it somewhere else because they could not service the problem. They also could not produce the used parts the claimed needed repair. They have yet to return our payment. The entire length of time they had the car we really were dealing with incompetent and unprofessional people. We even went on vacation for over a week and they didn't bother to start the repair until we returned and called to pick up the car. It still took a few more days from there for the unrepaired car to be returned. The owner never once found it in himself to call us about the issue and attempt to make things right. There are some places you can't imagine how they are in business. After three weeks of their malarkey I realize this is one of them. DISGUSTING!
5272 Ridge RdCleveland, OH 44129
From Business: We are your trusted transmission shop specialist! Since 1969, we have been providing dependable transmission repair and other automotive services such as oil chan…
very very very bad to deal with and very rude to deal with once he took your money ruined my transmission up big time. from a small repair job and now I need another repair job. Gears are grinding and never did before I took it to him and he refuse to take a look at again.....Stay away from him don't waist your money Very Bad, I heard it from others but my truck stuck in the middle of the street on Saturday and he was the only open shop. it was him or the police tows it away
This shop is full of it suppose to be the best in the game. Had my transmission built 3yrs ago and need a new one rebuilt again. I would not recommend them to anybody run!
Just picked my car up. Dropped it off yesterday for a transmission after they diagnosed my car it turned out to be a sensor. This shop is honest they saved me alot of money and got me back on the road. I will definetly bring all my transmission work here.
Great experience! I called broke down on the side of the road and they towed me in and had my car ready the next day!The price was lower than other places I called which made me skeptical, but the price remained the same at pick up, no surprises. My 2006 explorer is running like new!
Prompt and fast service. Very helpful staff. Had my car back in 2 days running like new. Will definitely come back if any other vehicles need service. 5 stars.
Always great work and pricing. I have had transmission and general automotive work done here over the years. Always satisfied. Would highly recommend!
Many people had given me great reviews about this shop especially in regard to their promptness and professionalism, so when I needed work done I took my car to them. I have taken 2 of my vehicles to Mark and have never had anything less than excellent service! I have recommended Mark and his shop to everyone I know.
I have done business with Mark multiple times. I wouldn't take my vehicles anywhere else! He has built stock and performance transmissions for me and I've always been a happy customer.
VERY poor customer service AND repeated unsuccessful attempts at replacing my transmission:-required 3 separate attempts / visits to replace my faulty transmission-receptionist and mechanics were abrasive and judgmental every time I had contact with them-repeatedly returned my car with grease marks on the interior / exterior AND smelling like smoke (I do not smoke, nor had anyone that ever rode in my car)-after their short 12-month warranty expired, I visited a dealership to trade-in my vehicle and was informed that my transmission needed replacement…felt like I had been robbed of my money and time.I am at loss how this place is still in business – I can only guess that it doesn’t rely on repeat customers. Also, due to the unexpected urgency of not having transportation – customers don’t have time or patience to adequately research reputable mechanics…I chose this place because it seemed like a specialty shop that would expertly and efficiently fix my vehicle. It ended up being my worst consumer experience. Please save yourself the time, expense, and aggravation – take your business elsewhere!!