I had my whole house done last year with them 3K plus. This year wanted to do my basement too. Called me for a day to come up and measure.....picked a day and time -frame and was told someone was going to call me the day of to confirm and never heard from them again. I was ignored and forgotten about! Guess they didn’t want to keep my business after I got my whole house carpeted with them the previous year. Very disappointing wild Bill. Regretting giving you my business last year only to get treated like this when I come BACK to you for additional business. Go somewhere else where people want your business.
Horrible!!!!! She couldn't give me an exact date or time for an estimate, she was unnecessarily complicated to speak to and she laughed in-between commits as if she has tourrette syndrome. Her and her husband's statements were contradicting. I told her to keep the $25 but there services were no longer needed!
Impressed. Nothing short of 'impressed'. Ryan and Shelly are our main points of contact and we've never been disappointed. We've had over 3,000 sq ft of carpeting installed and about 300 sq ft of hardwood installed, 600 sq ft of hardwood refinished, and 400 sq ft of vinyl tile in orders. We will never stray from them and look forward to using them for our next project in the Spring. Pricing can't be beat. Service is beyond exceptional. Selection is boundless. Expertise and helpfulness in choosing is unsurpassed. I highly recommend their company, and their team of trusted professionals, for any, and all, flooring purchases/installs. They are simply the best.
The Floor King installed carpet in our basement (2014) and living room (2016). From start to finish they did an amazing job. The owner and staff are super friendly and helpful. We highly recommend them.
Mrs. Q....being arrogant and demanding will only get you lousy service...you were to busy being demanding to figure it out. I did not want your business because of it...my BBB rating after being in business for 33. Years is A+..have a blessed life..
Paid $25 fee towards installation for installer to measure job and provide estimate. 1 week passed and did not hear from installer. Was told at 5pm on Friday that installer may come on Sat but could not be certain or provide a time. Requested a refund. Instead of crediting my debit card, I was charged $25 a 2nd time. Went into store to request a $50 credit but it never appeared on my bank statement. Only the two separate $25 debits. Shady business tactics; unprofessional dealings. What professional just shows up at your home to measure without scheduling an appointment and then charge you twice for no service and think they can get away with it? Charmin Carmen. The sad part is that I planned to spend quite a bit of money with this company. They actually have a decent selection of flooring.
I bought a water Fall from Farrow now they are close I need a water bubble tub for my water fall I don't know what to do.I don't know how to get in touch with any one can you help me out.
My experience with carpet warehouse was a nightmare! I hired this company to install carpeting & flooring in our non profit facility and was unaware that our key was given to a worker with a mile long criminal history. This individual made a copy of the key and came back into our facility to rob us. The owner of carpet warehouse was notified immediately. The owner her apologized, never called, and denied that carpet warehouse had anything to do with the theft even tho we had an eyewitness. The individual who carpet warehouse gave our key to stole over 4,000 dollars and was eventually convicted. To this date I received one phone call from this company from a sales rep threatening to file a lawsuit against me if I did not remove my reviews. I would not recommend this company, anyone who does not take accountability for who they hire, or even do a background check on the workers your handing over a key to. Be very cautious, you have no idea who they are sending out to your home or business!!!
a year ago this company installed carpet in my living room and dining room and a year later it still looks brand new. They were patient and helpful while I made my flooring selection which will serve me for years to come. I highly recommend this company over any of the bigbox stores like Lowes or HomeDepot. The personalized service and vast selection makes all the difference. Their prices are right too!
Yes beautiful oriental rugs in many sizes now i love them too urs shazy