Excellent prompt service always very nice cars and very nice respectful drivers and reasonable prices
ONE OF THE BEST TAXI AND AIRPORT, TRANSPORTATION COMPANIES AROUND.THEY ARE VERY GOOD AND ON TIME, AND HAVE CLEAN SMELLING VEHICLES, AND KNOW ALL THE SHORTCUTS AROUND AND OUTSIDE THE CITY TOWARD GETTING YOU TO AND FROM YOUR DESTINATION. THEY DO IT ALL WITH GREAT RATES AND QUALITY SUPERIOR SERVICE. EVEN IF YOU GET ANSWERING SERVICE, THEY ARE REAL GOOD ON CALLING YOU BACK. HANDS DOWN, THE BEST TAXI AND TRANSPORTATION COMPANY AROUND PERIOD.
As you can see they accept debit and credit. When I got in the cab 25 minutes later he said they only accept cash. He charged me $7 more then the other taxi charged me the prior day to get to the exact same location. He was driving and talking on the phone the first 15 minutes of the ride with no headset. Still after he got off the phone he did greet me. No customer service.
Called today to order a cab. After 1 hour called for status and woman said there was no order and instead of trying to help just said "it's during school letting out so its going to be a while" I thought there tag line on their website says they aim to please. She acted like it was no big deal and just said ok, bye!! The more people who start to Boycott Americab maybe they will start to care. My Next stop is social media and my personal friend at 19 action news considering they have several reviews that state the same thing. The more complaints to 19 action they will do an investigation and expose their horrible business practices. I am a business owner myself and would hope people would not use my company if I were this unprofessional. They might be a big company but we have to start somewhere. Luckily I still made my flight but this was unacceptable and remember people Westlake cab has great customer service and Uber is another option.
Don't do it. Go elsewhere. Do an uber driver instead. They were rude and forgot my order. I had important things to do and they said they thought I cancelled. They do not care at all. You can get better service at a soup kitchen with blind people working it. Sorry I'm not sorry. Go hom and cry because your a cabbie.