What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
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Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
I recently moved out of Montlack Realty Shaker Lakes apartment building. I lived in a two bedroom apartment by myself which cost the same amount as living in a one bedroom (I was paying the same amount as my classmates who were living in a one bedroom apartment). Additionally, I only paid $35 for utilities to Montlack because of the building I lived in. The only reason I moved out was because I graduated law school in May and will be taking the Virginia Bar Exam this July. I am not from Cleveland, OH and had never been until I went to law school there. Living in Shaker Lakes apartment made me feel like I was at home. Like old apartments are there are always somethings that can be tweaked. When I called about issues I had in my apartment, the maintenance people were there within 3 to 5 days. I always received a notice if they came into my place without me being there (I gave them permission to do so) and it would either tell me that the issue was resolved or update me on the progress of it.I loved my apartment!! And although some of the ladies at the front desk can appear to be unfriendly and don't smile at you even when you smile back, they still helped me when I needed help. If I ever move back to Cleveland, OH I will be contacting Montlack to rent an apartment and no one else!!
I lived in Montlack Realty Fairhill tower for five years. The west facing two bedroom apartment has the most amazing view of the Cleveland downtown and the lake. It was a treat for us every day to view the amazing sunset from our bedroom. The apartment is well managed and the office staffs are really great. John and Butch were always there to listen to us if we had any issues in our unit. The apartments are really affordable considering the vicinity to the Cleveland Clinic and the Case Western. We have never faced a single problem with the maintenance as they were always there to fix things even in late evening hours. Montlack has several apartments in the Fairhill road, Kemper area but the Fairhill tower was the most convenient for us as it was walking distance from the Clinic and the Case and also the RTA stops just in front of the building. There are hiking trails across the building on the banks of Doan brook. Overall, the area is a safe place to live with a family.
I lived at Shaker Lakes apartments for 10 years. I enjoyed every moment while I was a tenant, through medical school and residency. It was perfect for me. It was a quiet apartment complex for all my studying. It was affordable, the front office was very responsive to all my needs and John was especially amazing - he is a down-to-earth, honest, patient and straight-shooter of a man. If you needed anything fixed in the apartment, it is done within a day. Plus it is 5-10 minutes of both University Hospitals, Cleveland Clinic and their medical schools. I think as residents or medical students we are so busy and barely have time for errands outside our work lives, the front office is often patient and would work with you to accommodate your needs. I am grateful to John for that. I had an amazing experience as a tenant!
My sister was a tenant for years in an apartment on Van Aken Boulevard. She passed away suddenly and since I live out-of-state, I had to rely on their staff over the phone from a distance. Butch was more than helpful, considerate and sensitive at the time of my loss. He took a huge burden off my shoulders and coordinated all the final details of closing up her apartment with a nearby friend. Couldn't have asked for better assistance! Thanks again!!!
I had thought about buying a home, but why leave when I've got it made right where I'm at? My updated suite offers all of today's modern amenities, yet still retains an old world charm. The maintenance staff is courteous and my requests are handled promptly and efficiently. And with the shops of Shaker Square and the rapid transit line right at my door, I couldn't ask for a better location!
I lived in Shaker lakes apartment for 4 years. Nice area and apartments to live in. My unit had full kitchen and an huge extra storage which was a big plus. It's in walkable distance from lakes which we enjoyed. Management was mostly responsive to any maintenance requests. Usually was take care within a day or two.
John showed me several units before I chose my apartment and Lauren helped me throughout my move-in process. Anytime I needed anything, the staff was very accommodating and responsive. My neighbors were great, also, and I really loved the shaker square area. I would definitely recommend this place to anyone.
Been around over 5 years at two different properties near Shaker Square. Having been here that long I can say that I have noticed things improving over the last year and half or so. I've had a number of issues over the years, some small, one or two more serious. Staff attitudes have been markedly improved.
Stayed in Montlack Realties buildings for four years and haven't had any problems. Maintenance requests were quick and painless, rent was reasonable and the staff were understanding. I would continue to rent from them if a change in cities wasn't inevitable.
I had a very positive experience with Montlack during that time. Repairs were generally dealt with in a very timely manner, and the building was kept clean and well maintained in the common areas. The office staff was easy to deal with, and I wo
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.