West Park Animal Hospital
4117 Rocky River Dr, Cleveland, OH 44135
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I have been going to West Park Animal Hospital for more than 12 years and they are the absolute BEST! They have not only treated my animals when they were ill but they are also the only place I will board my dog! He loves it there and they love him (it's evident when they greet him when he walks in and his happy reaction). They were so kind to me when my first dog passed away very suddenly and cheered when my new puppy arrived for his first visit. I wouldn't go anywhere else!
I've been taking my cats here for 20 years now, and have never had a bad experience. Sure, there were times when they had to give me bad news, but the vets and vet techs have always taken excellent care of my pets. Dr. Megan takes the time before each appointment to greet me and my cat, petting them as if they were her own. Over the years, I've probably had at one point or another almost all of the vets on staff, and always their concern has been for the well-being of my pet. Even their emergency staff was wonderful, and surprisingly affordable, given that it was an emergency visit after regular hours. I would never trust my babies to another place. Highly, highly recommended!
West Park is by far the best place for our pets! From the doctors to the techs to the staff,. they all have always had the best interest, care and confidence in treating our four legged friends! Over the last 10 years they have always delivered on their service! From late night calls, last minute visits when we had a sick pup, a quick question because our dog had eaten a whole box of fundraiser candy bars, or the annual visits, the staff at West Park has been fabulous! I must acknowldege Anna, April and Grace that know our family very well! They have allowed us to have a personal relationship with them and our 2 dogs; and we THANK YOU for that!. Anytime we call or come in, they are welcoming and very helpful! To us, this is important when choosing a doctor. So high five West Park; job well done!!!!
The Haws-Pagán Family (Yukon & Zeus)
05/03/2012Provided by Citysearch -
Anybody who takes their pets to West Park Hospital be very careful. . They lied to me 2 days in a row about my dogs ashes. They told me that they hadn't been brought back yet. Called the crematory and their records showed that they were delivered yesterday. They were holding her ashes hostage even though they had a postdated check for the remaining balance.
She had (emergency) surgery and was doing well. Then she started acting different so I took her back. Dr Henderson took over her case. He said she had ITP and put her on prednisone, doxycycline, zeniquin and enacard. She had 3 x rays and an ultrasound during her treatment all the while he was pushing a bone marrow aspiration at a facility in Akron. (which I refused).
She was doing well for a bit, then started retaining fluid. I took her back for a follow up and he suggested more blood work and x rays. I did the blood work but not the 4th x ray. She had one 4 days prior.
She had gained 4 lbs..mostly fluid building up in her body, but he did nothing to treat it. She died 3 days later at home. I took her in to be cremated with the ashes returned and they intentionally lied to me. (you have to pay up front for the cremation services)
They're supposed to care about the animal but the only thing they cared about was the money. My baby might still be here if they would have treated her properly instead of worrying about lining their pockets.
Her surgery was over $900. The treatment after surgery was almost $2000. and her cremation was $135.90.
11/22/2011Provided by Citysearch -
Our treasured female feline friend recently caught a terrible virus which came close to taking her away from us. Her regular vet, as well as another nearby evening hours emergency room could not help her. They did not have the knowledge, nor the necessary equipment to provide the specific care that our feline friend required.
Thank goodness we found these wonderfully gifted people to save her life. Our friend Lucy needed to be placed in an oxygen cage for quite a while. We were allowed to visit her in the back room of the hospital anytime of the day or night during her stay. We observed that the entire staff was consistently tender and caring towards ALL of their ill ""patients."" As a matter of fact, the tenderness of the entire staff was always rather touching.
The ""patients"" were also always kept in a clean environment, which is very important, as our ex-vet's disregard for clean hands and clean surroundings is what caused our friend's illness to begin with!
In addition, the entire staff was always so patient, respectful and polite to us, as well as to all of their other human clients.
We have dealt with countless veterinarians throughout our life, but have never encountered one as knowledgeable as Dr. Megan Culler. She without a doubt made the appropriate decision to become a DVM. She is a rather gifted individual and we will always be grateful for the fact that we will have our gal Lucy with us for many more years to come!
This veterinarian practice is about as close to perfect as ANY practice could hope to ever be. ALL veterinarian offices and animal hospitals should emulate the compassion and knowledge of the entire staff.
I tried to reach your facility in an emergency. Wrong number listed. Should check and update. Don't you read your own ads?
we at west park animal hospital have nothing to do with this ad or web page, but i'll look into it.
05/19/2009Provided by Citysearch -
We took our dog here for routine care when we first got him from the APL (which doesn't treat dogs they adopt) and they missed two illnesses: tapeworm and ear mites. I thought they should have treated for worms, but they didn't. It was expensive for rountine care.
A few year later our dog got violently ill and we rushed him to West Park. They held him overnight and just like another review, they were VERY concerned whether we could pay the bill. And it was expensive. We had to call them TWICE to pick up our dog the next day.
Even though they ran every test and checked his stools, they missed a parasite that our other vet found two days later. Yes, I took him to our walk-in clinic vet two days later because our dog was still sick. West Park did stop the profuse throwing up.
So, moral of the story, I only use West Park Animal if it's an extreme emergency or I can't wait at the walk-in clinic. For the money they charge, you expect great, complete service. That's not what I get.