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Ultra Cleaners

Map & Directions
(2 Reviews)

5408 Mayfield Rd, Cleveland, OH 44124

(440) 461-0001

OPEN NOW
Today: 7:00 am - 7:00 pm
35
YEARS
IN BUSINESS
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Low Price High quality

Why pay more

We take Special care of your garments.

Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

MobilePhone: (440) 477-4707

Payment method
discover, mastercard, visa
Location

Near by Mayfield and Brainard

AKA

Ultra Dry Cleaners

Category
Dry Cleaners & Laundries

Reviews

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No N.

09/12/2017

Overall
Promptness
Service

BEWARE OF ULTRA DRY CLEANERS!!!
I would give Ultra 0 stars if I could. I recently took 2 pairs of my True Religion jeans there to have them cleaned and pressed. When I went to pick them up, one pair was ok but the other pair had a 2 inch square hole at the bottom of one pants leg. I always look over my clothes when I pick them up. The Asian man (don't know his name) told me "we didn't do that!" I asked him did he really think I would bring a pair of jeans to be cleaned & pressed that had a huge hole in the bottom of one pant leg? Keep in mind, they always inspect your clothes when they take them in so that if they're are any repairs needed, they will point it out to you.

After going back and forth with the man, he told me to "sue him if I want!" I couldn't believe the audacity of the man. Obviously, someone made a mistake somehow at this cleaners!

I was so upset. Then the man tried to get me to sign a paper stating I wouldn't sue him! I refused to sign anything! He took the pants and said he would try to repair them. When I went back the second time to pick up my jean, they still look a mess. He had put a patch on the jeans. He told me to "take them and go!" HE DID NOT CHARGE ME BECAUSE HE KNEW THEY RUINED MY JEANS!


I was a longtime patron of this business and he knew they f--ked up my $140 jeans!

All I can say is, if you value your expensive clothes, DONT PATRONIZE ULTRA DRY CLEANERS!!!