Transmissions By Bruce
3911 Brookpark Rd, Cleveland, OH 44134
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Brands Serviced: Volkswagen, Lexus, MINI, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Kia, Lincoln, Toyota, Mitsubishi, Subaru, GMC, Ford, Maserati, Acura, BMW, Bentley, Ram, Nissan, Dodge, Jeep, Porsche, Chevrolet, Chrysler, Volvo, Honda, Land Rover, Cadillac
Appointment Needed: Yes
Road Side Assistance: Yes
Express Maintenance: Yes
Emergency Service: Yes
Free Estimates: Yes
Parts Available: Yes
Services: Inspection & Diagnostic Services, Transmission & Drive Train Services
I am heading to transmissions by bruce for the third time. Three different vehicles, the first two went so well. When I installed my first one in a k1500, I locked the overdrive in and blew the pump. My error, not only did they not laugh at me they, they removed repaired and correctly installed the transmission with good will. The second time was our commercial 3/4 ton service truck, quickly repaired, and returned to service.
I have a Silverado 1500 truck that had a 3-4 slip. I called transmissions by bruce along with 3 other shops and just felt like they were being honest and took time to explain what they felt like the problem was. I took my truck there on a Tues. and they called me right away with the diagnostics and explained what the problem was and the price. I checked online and the price seemed fair. Had my truck back on Thur. and everything seemed fine. That was 6 months ago.All is well. I just feel people need to know there is a good transmission shop out there to do business .
Great service! My transmission blew driving down Bagley and they had a tow truck come pick up the car right away. Even had my car back to me in 2 days! John the manager was very professional and answered my calls even after hours. I had many questions and he had an answer for all of them putting me at ease. I would recommend this shop to everyone!
05/17/2012Provided by Citysearch -
I had a rebuilt transmission put in my car 11 months ago. I took it back and was told the radiator broke and that the transmission was not salvageable. According to John, I needed a new transmission. This was a complete lie. When I went to get my car, John wouldn't even face me and refused to give me a receipt with his diagnosis until I refused to leave without getting one. He also hung up on me when I questioned his logic. Completely unprofessional shop and not worth your time. You are better off paying a little bit more but having the shop stand behind their work and deal with people in a professional manner.
11/16/2011Provided by Citysearch -
WOW!!! This place is it for professional repair on your transmission. I called seveal other places, and Trans By Bruce offered free towing, ( which I didnt need, my truck was still roadworthy) Dropped the truck off, got a call stating Exactly what was wrong, and how far gone it was, After explaining what was needed, they asked several other questions about my truck and future plans with it, The repair recommendation was made and an estimate was given. The service was preformed in a VERY Prompt and professional manner. My truck has never preformed better!!!! Thanks Guys your are my Transmission Guys for life!!!!... Do I recommend them???? HELL YES!!! recommend and trust in a local, well established company.
02/21/2011Provided by Citysearch -
I have a 2004 Escape, had many codes that popped up, kept it from passing emissions, all my other shops wanted too much money. They diagnosed it, found the one problem, fixed it in a timely manner, didn't overcharge me labor or parts, and it runs like a champ. Excellent techs, excellent service, better than any shop I've been to. A+.
09/22/2010Provided by Citysearch -
Our daughter's transmission was slipping and when the transmission light came on we had her take it to Bruce's. They were extremely helpful and stayed true to the quote we had been given. The job was completed on time and I would definitely recommend going there. Thanks Bruce!
08/25/2010Provided by Citysearch -
UPDATE a week after my car was done a sensor for the tranny went out, they did fix it for FREE, which was good seeing how his quote was 300.00 higher then any quote i got for a complete rebuild from his competitors, now my tanny is leaking tranny fluid, and im going to have to take it back again, hopefully its something simple, ill update again once my car gets looked at for the leaks. I DO WANT TO SAY THE TRANNY IS WORKING GREAT, JUST THESE LITTLE THINGS KEEP GOING WRONG..
02/17/2010Provided by Citysearch -
A friend of the family recommended Transmissions By Bruce to me. I haven't had the time or money to take care of my car, and there were multiple problems from bad front bearings to brakes that were worn down to nothing. They were able to fix all the problems I had with my Ford Taurus in one laborious day. It hasn't run this good since it was first purchased.
02/10/2010Provided by Citysearch -
I got stuck in the snow,,On my way to work,,,,Trying to rock the car back & forth out of drift, between reverse & drive,,,,,,,,
I guess You know what happened,,,I called several tranny shops,,,,,,Most wont even tow,or charge too much for just a tow to bring them more business?????
Finally I called Bruces,,,,,,,Not only did they arrange a tow for me at NO extra charge,,,,,,,BUT ,,,went out of their way and had one of the office staff drive me to my office so I could make it to work myself that day,,,,,,,,
2 days later it was DONE,,,,,,,and lets just say,it co$t me less than other shops were quoting
I STRONGLY recommed Bruces for all your transmission needs,,,,,,,,,,No Problems