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- General Info
- We believe that all persons deserve the utmost in dignity with respect to the closing of their lives. In addition, we believe that the surviving family members and friends deserve the highest quality of service and comfort possible during the emotionally unsettling time of death. As a result, our primary mission is to provide dignified and worry free final rites for the families we serve with the delivery of such services in an empathetic, comforting and professional manner. We also strive to place special emphasis on the quality of our product offerings as well as on high levels of personalized service to families.
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- South Collinwood
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Reviews
08/31/2016
Extremely rude and unprofessional. Upon inquiring about services and pricing the funeral director became offensive and said he didn't have to explain what was included in his price quoted simply as professional services
02/24/2016
Rude, rude, rude, ghetto, need to work on customer service. At my aunts funeral the cleaning lady was tryna rush us out after the service and I was lied to about information on my mom's funeral. Don't do it!
11/08/2013
Provided by SuperpagesI live in Buffalo, NY but unfortunately my nephew died in Cleveland. I went on the internet find a local funeral home to facilitate his return. After a couple of unsatisfactory starts I found The Thomas G. Smith Funeral Home on Saint Clare Ave. Mrs. Smith was an absolute gem. The first thing she did was quote me a price for the service I needed that was almost half less than my previous quotes. She then started deducting amounts for things I didn't need. UNHEARD OF! And if that wasn't enough she suggested at least three alternate ways for me to reduce costs even further. For Mrs. Smith to treat and out-of-towner like this is almost unbelievable. Death is a business, but there's business and then there is compassionate and fair business, and that's what I received. If you're from Cleveland don't think about going anywhere else but Thomas G. Smith. You will be in extremely competent and caring hands in this, the most difficult of times. Irene L. Moore Buffalo, New York
Details
Phone: (216) 249-5000
Address: 14601 Saint Clair Ave, Cleveland, OH 44110
Website: http://www.smith-funeral-home.com
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