Montrose Volvo of Cleveland
9600 Brookpark Rd, Cleveland, OH 44129
|Tue - Wed:|
|Fri - Sat:|
Wheelchair Accessible: Yes
Parking: Lot, Free
Don't take your car there for service. They consistently find things wrong with the car, or make things wrong with the car, where there were none. I can't tell you how many times I have taken my car in for an oil change or a cosmetic detailing and walk out with bills in the hundreds of dollars.
It happens almost every time and I have owned my Volvo for 5 years now. The latest one was this week. I took my car in for a cosmetic detailing and I walk out with a $380.00. I immediately felt the car steering wheel shaking as I drove it the next day to work. I called to bring it back in, and they wouldn't have a loaner fo 5 days, forcing me to drive my car. The yellow light went on. Now another $180.00 today. So...I go in for a cleaning and end up with a $560.00 bill. And this is not the first time....it happens consistently.
I can't wait to trade in my Volvo for another make soon.
My advice is steer clear on Montrose Volvo. I also have a Toyota and I've had wonderful service at Sunnyside Toyota for 13 years.
I can't accuse Montrose Volvo of purposely finding problems, but I can tell you that they make more of them than you had. Go to another dealership for repairs.
I brought my volvo in from out of state and used the Montrose volvo Service dept multiple times.
Oil changes were fine (except the crappy job they did of washing the car) but when I brought my car in to have the tail light fixed, they actually left the lights on and the battery was dead when i picked it up. It was after hours, so I had to get a sales guy to jump my car for me.
the NEXT time I took it in for half a brake job (back brakes only) they quoted me $219 when I dropped it off, and charged me $555 when i picked it up. no refund, no apologies.. never again.