5445 Mayfield Rd, Cleveland, OH 44124
Parking: Lot, Private
Bike Parking: No
Price Range : Average
By Appointment Only: No
No coupons available
Daughter in law bought a way overpriced bra for a wedding and when the fitter told her she didn't need one only one day later. David bridal would not take it back... Really all sales are final!! They knew how to run a business they would have taken it back!!! Try Bridal and Tuxedo... Prices better and they are fair !!
I went to this davids bridal and the service was absolutely horrible. My wedding was months away, I had 3 of my girls with me, my wedding planner and coordinator, mother, and mother in law. When I came in, I was not greeted. The consultant that I was given acted like she did not want to work with me (I guess since I was a younger bride), she did not invest proper time with me. My girls did not receive any help in the fitting rooms, I, the bride, was running picking and getting dresses for them myself- the consultant was not around. Compared to the other davids bridal this is the least favorite, most discriminative, most unorganized one I have been to. And after we placed our orders, no one contacted me on the status of the dresses I ordered. When I called they told me their policy of paying half for the dress before the order is sent, and I had no idea of this policy, I was not told of it. Again, maybe because I was a young bride. So I was in panic, stressed, and angry that my wedding was about a month away and the dress order was not even out. The manager also did not try to work with me or understand what had happened.
I do Not recommend this davids bridal to any bride, Especially young brides. Their dresses aren't even Cute!!! And their bridal gowns are plane Jane Horrible!!! What I DO recommend is Coming Attractions in Akron :) they have a Wide selection of bridal gowns- more diverse in style, designer etc than davids bridal. Their bridesmaids dresses are very nice too!! Very cute, very modern, and very stylish!!
01/08/2008Provided by Citysearch -
I drove 18 miles out of my way to go here after the Strongsville store treated us rudely. I went there and I felt like a pricess. They stated they had heard rumors about the Strongsville shop being less cordial to brides. This seamstress at the Mayfield road store took her time and showed me several ways to bustle the dress.... she was so sweet. Other girls were also available to help out. They fully pinned each and every bustle choice for me which was above and beyond their call of duty. The seamstress insisted that she liked doing this and wanted me to see all the choices first before choosind..... since this WAS going to be the best day of my life and the only day I could be like Cinderella at the ball. Our treatment was like night and day vcompared to the Strongsville store. I could not give enough praise to the seamstresses and also talked to the manager their praising how lucky she was to have such a great staff. My friends were with me and backed me up on our poor service there. She was very appologetic at our poor treatment at the Strongsville store and stated this was not acceptable. All in all, Mayfield Road Davids Bridal is the Best and I would recommend everyone to only go to THIS store if Davids is where you are going to shop. Even if you buy your dress in Strongsville.... drive the extra distance to be treated with dignity and elegance.