DO NOT ATTEND THIS ESTABLISHMENT. Laurice is lazy, unprofessional and extremely rude. She treats her employees like absolute garbage and I am embarrassed for her. Will NEVER return. She harasses you and pushes you to feel guilty if you don’t purchase EVERYTHING she suggests. You could walk out of there with $2k worth of products that are way overpriced.
I called Hanger Clinic to inquire if they had a back brace that I needed. I gave them the code number for the Brace and my health insurance information. I was told the Brace was covered under my insurance and I could get the Brace the same day. Wrong! I made an appointment. Once I arrived, I was not seen for thirty minutes. This is after I inquired about my appointment time. Still I was put in a room with a wait time. One of the staff informed me that the Brace required a prior authorization but they did not think the Brace was covered by the insurance. When I asked why I was told that the Brace was covered and I could get the Brace that day, I received a lot of excuses. I left to wait for the Brace. I received a call from Cara, who fabricated about the insurance paying for the Brace. She told me the Insurance Company wanted me to upgrade to a more expensive custom made Brace. I would have to come in again to get measure. I explained that I was not interested in a custom brace. Cara said, the insurance company was not going to pay for it. I called the insurance company to find out why they wanted me to get a custom brace. I was told they never told anyone at Hanger I needed to get a custom brace. In fact, they never even received the information from Hanger's Clinic. Frustrated, I call Hanger's back and speak with Cara. I tell her the insurance company never told her this. She stated, this was her opinion that I need a custom brace. Based on my experience, this clinic attempted to upgrade a brace to pay more money. The communication was misleading from the Clinic. I would not recommend this Clinic.
High pressure sales for crappy products. Salon was filthy. Laurice was late for my appointment and I almost left. Copped an attitude when I wouldn't spend $680 on a tiny bag of skin products.
Awful do not go to this horrible place!!! If I could give it 0 stars I would! She is very unprofessional!
The atmosphere is friendly. I receive professional care with warmth and sincerity during every visit. Sharmaine has no problem with letting you know that you are appreciated as a client. Before you leave she gives you tips on maintaining your hair until your next visit. This salon is a class act.
Finding a hairstylist that is knowledgeable and listens to what you want is unheard of...until you sit in Rachel's chair! My hair was breaking off and falling out and even my doctor couldn't give me an answer. Rachel found the problem and treated my scalp not letting me do anything that would further damage my hair. Once it was healthy she gave me amazing color and fixed my messed hair cut. I never leave without AMAZING results. I fully trust in Rachel to do what looks best and is the healthiest option for my hair. Now I simply show her a color I like and she creates magic! Even though she is 3 hours away I will never let anyone else touch my hair!
Amazing service!!! By looking at a picture of me, Rachel knew exactly what colors would have been the most flattering for me. We went with that and I am beyond pleased! Her salon is so relaxing and inviting and not to mention, "glam" Rachel's business reflects her personal style to a T. Our consultation was very thorough and I knew I was in great hands. Rachel knows her stuff and I would have been more than comfortable just putting my hair in her hands completely and letting her do her thing! The drive to her salon was well worth the distance, and I felt like I was spending time with an old friend instead of beautician and client. Thank you again Rachel!
I had previously drove an hour to get my hair done. I told the woman doing my hair what I wanted. I got nothing like what I had asked for. Rachel had came into my work with gorgeous hair and I asked her where she went. She told me she did it herself. I asked her to do mine two months ago, I fell in love. I will never go to anyone else other than Miss Rachel. She listened to what I wanted and asked many questions regarding how I would like it! Love, love, love!
I was happy with the promptness of her arrival, as I had a need for emergency pampering! I was extremely impressed by Rachel's knowledge of all things hair, including new products and color. She knew which shades would look good with my skin tone, and gave me a flattering cut that I get daily compliments on. Rachel actually listens when you tell her what you want and she delivers!