Belinda was really nice and was very knowledgeable of the apartment .
i moved in a year ago i never had a problem, neighbors are quiet and respectful parking lot is cool
I love my apartment although it is a little pricey it's a great size has everything I need (heat, ac, appliances and everything works) i have a 3 bedroom for the children I took in. I'm also expecting myself.
Located close to shopping, dining and entertainment, this apartment community offers a lot for a great value. All of the staff from the leasing office to the maintenance team are friendly and there to help you at a moments notice. Not only are we afforded a quiet neighborhood and the usual amenities of a pool and picnic area, there is a large play area for the children as well as a community garden and monthly resident get togethers.
My experience living for 2 years at the Roosevelt was extremely frustrating and challenging. First, the landlord made multiple verbal contracts with me that he rescinded, including moving the washers & dryers from the wet basement and allowing my lease to be extended to month to month, which I was not informed that he rescinded until he gave me less than a month's notice that I was required to move out. Second, he responded to less than half of the maintenance requests that I sent, requiring me to ask multiple times before anything got fixed. This was a huge issue, since his drains were consistently clogged, the refrigerator leaked from the ice block in the freezer into the fridge, and the hot water heater broke multiple times, which was not repaired for multiple days. He would not replace the air conditioner when it broke, requiring me to purchase my own although this is an included expense in the rent. He also did not respond to any maintenance requests sent about beeping fire alarms, causing the alarms to go off for multiple weeks. This is against the building's fire code. This is a significant safety risk, as is the fact that the back door to the building off of the fire escape does not lock. He also refused to let me switch from an indoor to outdoor parking spot although the outdoor lot was less than half full, so that he wouldn't loose the $25 extra rent that he got each month for my indoor parking space. Additionally, on multiple occasions, there was a sign on the front door stating that he did not pay the building's gas bill, which would result in our gas being turned off. The biggest issues that I encountered while living at The Roosevelt were that the landlord would not turn the heat on at the legally required date and turned it off before legally required by Ohio law. This resulted in my apartment reaching the 50s on multiple occasions. This issue was only second to the fact that he gives less than half of the security deposit back to his residents upon their move out, and charges for normal wear and tear, including cleaning the refrigerator and floors.I highly encourage everyone to look at many of the other nice residential choices in the Cleveland Heights neighborhood, and stay far away from the Roosevelt.
First the very last review is posted by Alan Pearlman, the landlord. Next, I would not recommend living here because of not only the seriously outdated stove and refrigerator, but Alan Pearlman is very irresponsive for maintenance requests and makes many mistakes in writing the handbook in which you will have to pay for. The wifi is extremely slow and if you live on the first floor (which is above the laundry room) or under somebody that has an in-unit washer it is very loud. His emails are very cold and if he needs to come into your unit, he bags extremely hard on your door very early in the morning.
Absolutely terrible place to live!! STAY AWAY! This company will try to take your money anyway that they can. They are nothing but a bunch of SCAMMERS. Horrible customer service, no respect for their tenants, and they are not truthful people. Also seems to be a new person working in their office everyday, very high turnover of employees. They claimed that my rent was not paid when I clearly paid rent, paperwork had been "misplaced" when it was signed at their desk in their office. They make up numbers for what fees that you owe them and refuse to print bills to show the breakdown. The location itself is great but it is not worth it to live there. The elevators are dangerous and the doors will close on you. I move out at the end of the month and that day cannot come fast enough! I am honestly afraid to see what more hundreds of dollars they are going to try to make me pay when I move out after being charged hundreds already. Ridiculous joke of a company.
THIS NUMBER IS NOT MARCELLA ARMS (4402784483)
Bad service,bad maintenance,overpriced rate.
My roommate and I have lived here for over a year and we are happy so far. We have had small issues, but nothing major. We are both grad students at Case and it works well for us.