Hands down the best donuts in Cleveland! When i bring them to the office they are gone in a matter of minutes!
The staff is amazing!! ALWAYS friendly and courteous. A must stop in the a.m. The staff is awesome !!!❤
Although the donuts are the best made, make sure you check your box as I wasted 15 min. standing in line and picking out specific donuts only to drive an hour ride home to find I received someone else' s box of plain glazed donuts. Not only was my husband disappointed as he had his heart set on jelly and I wanted the Taramiesu. In calling they did say I could "keep" this box and they will replace my next box free of charge. Well yes I guess I am NOT driving an hour back at 10 p.m. to take him his glazed donuts and no I am NOT getting anything free but the wrong donuts that got sent with us home! I was so excited to find one and not sure how frequently we will make the drive to go back!
Awesome! Awesome! Awesome! Donuts are spectacular, as well as the "Fan" (customer) Service...#1 in Ohio.
The donut itself was good; well half of it. I went in there because I had heard good things. I literally have $20 to my name until Friday but thought I would treat my family for donuts on a Sunday morning. I got 3 Boston Creme donuts except they weren't Boston creme but I didn't find that put until I got home. They had white icing type in the middle. Ugh. Who needs all that sweet??? The girl who helped was nice enough but if you can't take time out to know which donuts are which, don't bother. I also asked if these chocolate ones had holes and she said no three times but yet I could see that there were in fact holes, just covered in the whipped Creme. I guess my point is, I was very disappointed. I had been wanting a Boston Creme for weeks but couldn't bring myself to spend money on that... And then I did. And it wasn't even it. A $5.55 waste of very needed need money.
This place is HORRIBLE! Most people working their are ok I guess but the man working at night is RUDE, and racist. (Possibly the owner?) The coffee taste artificial, the donuts are not fresh, and my sister threw her bagel away she said it tasted like cardboard. GROSS! The location is terrible, If I could i would give this 0 stars that's how bad this Dunkin' Donuts is. I Would never recommend this place to anyone, NO! Never Again will I go here. Been at this location 3 times and it got worse and worse.!. If your in the area, go to Starbucks, or even Giant Eagle, much better service and overall much better taste and fresher tasting coffee and food.
jack frost is awesome! Many different flavors and varieties. If you want a donut you can go anywhere, but if you want a GREAT donut you need to go to Jack Frost Donuts.
We are big Dunkin Donuts fans and were so excited to see one come to Broadview Heights. However, after our first purchase, this week, I think we may be going back to Giant Eagle for our doughnuts. At 9:00 in the morning, the entire dozen doughnuts that we purchased were stale and, to me, seemed to be at least a day old. I don't know if this is the norm for this particular DD, but if it is, I don't see them lasting long in Broadview Heights, which is disappointing.