Always wonderful staff and service. I own 3 Nissans and have the same salesman. I can't wait to carry on the family tradition with my own daughter.
I purchased my 2010 Ford Focus S from Liberty Ford Southwest in Parma Heights in early 2010. I have had it serviced here a number of times due to the convenient location, not far from West 130th Street.Parts and labor have nearly always been reasonable or much lower than competitors (e.g., Auto Repair Technology in Brook Park).This location now offers shuttle service and has a decent waiting room with a television, Wi-Fi, coffee, and lollipops.Hours of operation for service department could be longer, and waiting room could use a face lift compared to some other locations (e.g., Nick Mayer Lincoln-Mercury in Westlake).However, the service is great, and I have even come in and had small repairs done for free. Have recommended this location to friends and family members.
went out of his wat to get me what i wanted and they other people who were awesome like phil and GUS!
George made car buying process flow seamlessly. .
Everything was very pleasant. A little bit long of a wait to finalize everything but I'm sure that was out of Georges control.
Very good service. Easy to work with and easy to communicate with. .
My experience was great! I was not expecting to receive the service that I did and will be recommending Montrose Mazda to my family & friends!
I wanted a car for my wife as a xmas gift. i was already preapproved and wanted to get a car for myself as well. i called Montrose an got Johnny and told what i wanted and was told its possible. After a few emails we met that weekend. i was never in a hurry but after being accepted was very excited because i never financed 2 at one time. Johnny was an outstanding sales person for someone i never met and would truely return again.Thw funance and sales manager were very accommodating when i mention about the tires. Truely good salespeople.
This was very easy seen the Yukon online called and Mike Carlton called me right back. Booked the appointment and Mike made it very easy to buy the car. .
It was overall a great experience buying new car. Matt made it effortless for me turning in my Mazda 3 and getting me into a new Mazda 6. He went above and beyond coming in on his day off to help me pick up my new car and get me all squared away.