The entire staff at Ganely is great! They always try to accommodate me and go the extra mile to make sure that ‘m satisfied.
22. Sunnyside Honda
7700 Pearl RdCleveland, OH 44130
Service department is horrible and doesn't care about their customers. For the second time in a row, we brought a vehicle in for repair that wasn't…
Always wonderful staff and service. I own 3 Nissans and have the same salesman. I can't wait to carry on the family tradition with my own daughter.
went out of his wat to get me what i wanted and they other people who were awesome like phil and GUS!
Excellent! Matt Radeff is awesome! He was very professional and easy going. He put us at ease and even stayed late to help us out. Overall staff and dealership experience was great!
I purchased a car from simple solutions yesterday. On my way home from the dealership the engine blew up going down 77 south I was less than 20 miles away from the dealership when this occurred. I called Nate who had sold me the car and he said there was nothing he could do for me and refused to take back the car.This shows terrible customer service and would not recommend anyone to purchase a car off of this lot.
I was very pleased with the work they did on my car. They walked me through what the cost would be and only told me what really needed to be fixed at the time. Friendly and very helpful in the service department!
Bought a new Mazda 3 from Seth. He was patient and helpful. Phil, Adam were great as well! Positive Experience
ThX 2 Seth for really helping me!!! My credit was bad but he didn't give up and fought for me. THANK YOU!!!!
I would never recommend this dealership. Everything was. Great until I had to deal with the finance guy about a refund. After leaving him at least four messages and never receiving a reply, I finally contacted Nissan myself and found after 2 months of waiting for a refund he never cancelled an extended warranty. After the manager straightened it out I waited another month and when I called Nissan again they said they sent the dealers the check weeks before. It took going down there and confronting them personally to get my money back. Steer clear of this place. I do want to thank.the service manager who I was connected with. accidentally. Even though it wasn't his issue he went out of his way to help me out and apologize for the inconvenience. A sorry from the finance guy might have helped.
Service department is horrible and doesn't care about their customers. For the second time in a row, we brought a vehicle in for repair that wasn't completed when promised. A one day repair turned into a second day so they could order parts, became a third day when they allegedly got the wrong parts, became a fourth day when the parts didn't arrive.During this whole process, they never called to tell us about the delay, we had to call and ask if the vehicle was done. Several times our calls were transferred to voice mail without a live person to answer the simple question if the car was complete or not.Last time this happened we rated their service lousy when Honda called. Immediatly, they called our house and harrassed us about complaining to Honda. This time we tried to talk to a manager, but both the service manager and general manager decided to take the day off.I hope I'm home when Honda calls this time...