We've rented several cars from here over the past year and have never had anything less than stellar service (really incredible this day and age). The cars are reliable, clean, and fairly new, the people know what they're doing (and do it with a smile), and every experience we've had with them has been fantastic. They go out of their way to explain how the car works and special quirks even if they're busy, and nothing falls through the cracks. It's always hassle free and a pleasure to work with this office. Thanks!
Never rent anything from this place they are a bunch of crook's.My uncle was rear ended last week and the other persons insurance supposedly covered him a rental from here .He had to give them a credit card with a 50.00 hold and when we took it back they are saying it has hail damage but we have had no hail.Terrible costumer service . I just want everyone to know what they are getting into before they decide to rent anything from this place. They just want extra money for bs.I wouldn't even give them any star's but had to .Avoid this place at all cost unless you want to pay for something that didn't happen.Review about: Car Rental.I didn't like: Being charged for an expense i did not incur, Bad process on returns.
Great Experience. The staff is very friendly and helpful! Will definitely rent again!! Thank you Enterprise Cleveland!
I received friendly, professional service at the Cleveland Enterprise and would happily use them again.