I have never been treated so badly in any business. I made my first appointment to get my teeth cleaned at Clermont Smiles Dentistry. I informed them a week in advance that I had just overcome the flu, a week earlier I was still coughing. The day of the appointment I was taken back and had all my x-rays done with no issues. I cleared my throat when it was convenient. After the x-rays the dentist came in and advised me on my treatment options. I was placed in a room for one hour waiting for my cleaning. After an hour the dentist came in and advised me they were not going to do my cleaning because I was coughing. They made another appointment for me two weeks later. A nice gentleman called to tell me that I need a deep tissue cleaning that would run me $500 after my two different Dental insurances payments. I advised him let me get the normal cleaning and we can do the deep clean at a later date. My next appointment I came in and they had me down for a deep cleaning and two crowns to be replaced. Again I said I would schedule that a later date and they said it would be another 30 minutes for the hygienist to get to me. After an hour I was taken into the back room by the hygienist and was advised she would not do the cleaning because the Dentist said I had to get the deep cleaning. I said I would at least like to have my teeth cleaned and polished but the business refused. I gave them two chances but I am sorry to have to write this review. I would not recommend this business to anyone. I don’t know if it was the money they wanted but I can see why they refused to do the preventive maintenance my two insurances pay for. After reading other reviews it seems this company does everything it can to upsell for a deep cleaning to the point where they would rather see you walk out then get the basic care.
1805 Maguire RdWindermere, FL 34786
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602 N Thornton AveOrlando, FL 32803
If you are looking for a dentist, look no further. Dr. Moncrieffe and her staff are AMAZING! Truly the best in town. Dr. Moncrieffe did such a wo…