I went to the Hand and Stone in Clermont to get a message before my sister's wedding in Philadelphia. I was the maid of honor. The therapist ask if I wanted an upgrade of course for a charge and ask if I wanted a Dermabrasion. With no questions ask she did it and it was the worst thing in the world. My skin broke out in hives and it was red and itchy. I went to my sister's wedding crying because my skin looked so bad. I put lots of makeup to cover the bumps and redness. I went to the doctor and she told me I should have never had a Dermabrasion done if I have R/A which is Rheumatoid Arthritis. I called them many times and told them what has happen to me. I still had two packages left for massages. I ask them to cancel my membership because of what I was going with my face. Six months later after seeing three doctors and specialist and all the money that I spent. The suffering at my sister's wedding. I went to them and spoke to the manager Rebeca and told her what happen she said there was nothing she can do for me. To pay what I own before I get the two massages that are due to me. I left there as if I been push in the stomach. I am now talking to a lawyer and suing for damages to my skin which I have proof. Pain and suffering. Unbelievable and HEARTLESS is what I call hand and STONE! STONE FITS THEM WELL!!!!!
1500 Oakley Seaver Dr Ste 15Clermont, FL 34711
From Business: Come to your nearby Massage Envy and see why we are the world’s largest provider of massage therapy and the #1 Skin Care provider in the United States. Massage En…
Wonderful massage, concentrated on my problem areas, lower back, and my feet. Felt great after the massage, Will be back!
Do not bother going to this one. They over charge and the service is very poor. The phone rang during my session and the lady left the room to answer it . Didn't even apologize for cutting my time. No wonder they make you pay ahead of time.