Great people. Excellent place. Have gone there for 30 years. Perfect haircuts every time. The barbers are very friendly.
Karen Harris transformed my frizzy ,unruly hair into smooth silky maintenance free hair using Coppola keratin treatment,also a great colorist,using the latest techniques in hi-lighting!Great customer service.
Wow...I have had the TOTAL OPPOSITE experience at Steel Roots. Tina Binkley has been my hairstylist for over 14 years and I have NEVER been disappointed with any services I've received at her salon. She is on the cutting edge of the Redken Haircoloring system and I have had men and women both stop me on the street to compliment my hair. Tina is not only a wonderful hairdresser, she is a wonderful, caring person who gives tips and advice regarding what looks best on me. I HIGHLY recommend this salon and I send all of my family members and friends to Tina - she has done an outstanding job and we love her and her staff!
This was the worst hair experience I have ever received in my life. Do not buy the livingsocial for this place. I have just recently relocated to the area and was looking for a good hair stylist. I thought this place would do, but it does not. I walked away almost in tears. The owner Tina, was not much help with the situation. If you do not care much about your hair I recommend this place. However, if you want a stylish and professional look do not go here. I wanted my hair to stay classy and this place did the opposite. Very trashy. Do NOT recommend. I don't know who wrote the testimonies on their website but clearly they were paid to do so because no one there seemed professional to me, not even Tina (the owner who is "the professional". Do not go here if you love your hair.
I bought two living social deals for this salon. One for myself and one for myMom. I had relatively no problems getting my hair colored, however, the charged me an extra $60 long hair fee... When my hair is only 5 inches below my shoulders. And my mom has been trying to book an apt for hers. She has left multiple voicemails and finally went up there to be told rudely they aren't honoring the deal. The lady was rude, hostile and just plain ignorant. I wouldn't recommend this place to anyone.
I had to cancel a pedicure appt with Julie. I had a Groupon to try the salon. She refused to reschedule me! Guess she doesn't need the business ? She was very rude. Also the place looks a little trashy....not very appealing !
Their customer service is terrible. I called to reschedule my appointment. They didn't log it correctly and counted me as a no show. They refused to reschedule without me paying $120 for a missed appointment.
I looovve this place! I have several tattoos from various places and this was BY FAR the best place I have gone! Typically when you walk into a tattoo shop you get the "i'm a bada$$" attitude, NOT HERE! They are so nice and so talented. You are greeted immediatly upon entry and taken care of as soon as possible. I will never go anywhere else again!
I have always received nothing but amazing service from the salon. The entire staff is friendly and inviting and make you feel very comfortable. I will continue to take my business here and recommend Salon Brio every chance I get.