A.C. had a slow freon leak that took about 2 months for system to leak out all freon. Was told they would run some dye thru system to find leak. Called me to tell me I needed a new compressor and other parts installed that would cost over $400. Tried to talk me into replacing other parts so they could warranty the compressor which would bring my total to over $600. Assured me that this would fix my problem. Had the work done. 2 months later my system had no freon. Took it back. They said they replaced a small part. 2 more months later system had no freon. Called them back to let them know that I had the same problem that I had 4 months ago when I brought it in. They guessed what the problem was and they guessed wrong. I bought a new compressor and other parts that I didn't need. I know this because I can still charge my system and get 2 months of cold air just like before I trusted them to fix my ac leak. Wouldn't trust them with my grandson's bicycle.
I HAVE BEEN ASKING FOR MY GAP REFUND SINCE 5-24-17, FOR OVER 3 MONTHS!!! TODAY IS 8-28-17 AND I STILL DO NOT HAVE IT!! NOT HAPPY!
First Class Service Department. Management went above and beyond to make sure my experience and truck was taken care of when I had issue's. Thanks Ronnie and Corey! I'm thankful to have a hometown dealer that takes care of there customers the way you do. Highly recommend to everybody!Jeremy
The service dept is really good, been using them for years.Called today and asked about replacing time chain, was too I did not need to do this at this time
I felt completely robbed by this company. I do NOT recommend doing business with these people. Their vehicles are very over priced and unreliable. This company is all around dishonest and untrustworthy.
Dishonest dealers with low quality vehicles.
Great place to buy your next used vehicle. Friendly people that go that extra mile for all their customers.
This is an honest dealership with a down home country feeling. They aren't a big city operation, so you won't likely get the size service department that you might get from one of the large dealerships, but they remember you when you come in. They got the work done in a single day and even delivered the car back to me. I appreciated all the work they did to get my wife back on the road and will definitely buy my next car from them.
I purchased a new truck at Cleburne Ford. The buying experience was thorough, professional and painless. Thanks, Russ and Mr. Archer. Great job!