Fantastic service, professional, pleasant and efficient, that's the Enterprise difference! Have rented several times from Enterprise and am a very happy customer.
Easy to deal with and very nice employees. Had an issue with the key fob, the battery was dying. Just called and went to Enterprise agency near us and they changed the battery in key fob and we were good to go, even got a discount for the inconvenience. Every Enterprise office I dealt with has always been a good experience. Will continue to use in the future.
Robert was great, getting me into the vehicle of my choice.
Mike is great. He very kind, understanding and helpful.
Charlie was extremely helpful and informative. An overall stressful situation, but great all around.
Mike was most courteous, knowledgeable and helful
Quick and friendly service. The gentleman at the counter was very helpful. Will use next time I am in town as well.
I reserved a rental car in Tampa to get when my train came in. The train was delayed, and when I called to check to see if anyone was willing to stay an extra 10 minutes to help me, nobody would go the "extra mile" and I got stranded with my 7-year-old daughter. Thank goodness I had a distant relative that lived an hour away and could take me to my hotel in Clearwater. I called Enterprise's customer service and was told there was a store close to my hotel and that they COULD pick me up in the morning. I called right when they opened and they didn't' have anyone there that could come get me. I had prepurchased tickets with a 9am reservation to an aquarium and didn't get there until almost noon... because I had to take a taxi to Enterprise and wait over an hour for my rental car. I was also charged $80 more for picking up the car at this location even though it was 1 day less than my original reservation. I am NOT happy and will NOT be using Enterprise again.
The staff and personnel are quick, efficient and highly helpful. They make renting cars fun. I recommend Enterprise Rent-A-Car generally and the Court Street Clearwater office specifically, to anyone.
Always a smooth transaction. Great car. Helpful employees. Car got excellent gas mileage. New car with few miles.