Shephard's Beach Resort
619 S Gulfview Blvd, Clearwater Beach, FL 33767
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
|Mon - Thu:|
|Fri - Sat:|
Price Range : Below Average
Had a reservation for 10 to celebrate a graduation. Arrived at restaurant only to find that our table wasn't ready, but had to wait 30 additional minutes to be seated. When I asked to speak with the manager, he walked passed us many times without any acknowledgement. Once we were directed to our table, the manager Todd Ryan approached me and asked "What was my issue?" Then he begin to yell at me and told me we didn't have to wait, we could have left. We did leave but not before speaking with the assistant GM Rosemary, who listened half heartily to our complain. Took my info down and said she would get with the GM and advised me to write a complaint to some generic email. Info@Shephards.com. My letter was written in great detail on May 17th. To date there has been no response from Rosemary or anyone else from Shephard's. I would never eat here again, after 10 years of support. This new management and staff is horrible.
06/27/2012Provided by Citysearch -
A clearly bald cancer patient left her wallet on the table in the restaurant. While they claimed to not have the wallet at first when she called about it the next morning, it was found somehow a few hours later minus a $100 bill. The management refused to investigate the server, the person who turned it in or the person who stored it in the ""safe""... some safe! The assistant manager essentially told her that is was not their problem. Shame on you, Shepards.
11/20/2011Provided by Citysearch -
I had heard a lot about this restraunt so figured I would give it a try! The last day of my family vacation I wanted to take my family somewhere nice! This place was a disappointment! The service we received was horrible, we had to wait an hour just to receive our food and they were not even busy! When the food finally arrived it was bland and not worth the price charged for it! I have had better service and food from IHOP! There are several restraunts on clearwater beach, you would be better off eating somewhere else. Never again will I eat here! TOTAL RIP-OFF!
11/23/2009Provided by Citysearch -
I hope Bill Shepard reads this.... I rarely go anymore- why? Because the cover is a rip off - the service is horrible, you have to fight to get a drink and wait about 10 minutes. Then the drinks are overpriced -watered down - too much ice and soda.
There are always people problems and the security staff seems to not want locals to come - I have heard MANY stories from locals who also say they are never going back... you are not allowed to make a complaint or you get thrown out.
Then the undercover narc agents come up and try to sell you weed -locals know better - so they target the tourists and so when they agree to buy a little bag the undercover says lets go down by the parking garage - as soon as you do and make the exchange - other uniformed cops make the ""big bust"" and off you go to jail .The narco returns to the club to snag the next victim. People are always getting arrested at Shepards.
The cops just wait at the Hess - at 2 am one cop is on the radio giving vehicle descriptions and tag numbers out for those getting a DUI just up the road. Just listen to the police scanner at 2 am sometime. If you decide to go - bring lots of money and be sure you have your lawyers number on speed dial - you may need it.
This club is dead during the week and on Friday and Saturday nights it is insanity and chaos - people puking in the bathrooms or on the dance floor... then you would think someone would grab a mop to clean up the puke on the dance floor - NO. Security staff member Quote - ""If we mop and someone slips then we are liable"" - "" If you don't like it you can leave - in fact why don't you"" QUOTE - OK jackass - I will.
There are several options with NO Cover - Better Drinks - Better Service. Billy D's 1/2 a block down and across the street - The Beach Bar on Mandalay - etc...
me and my friend OMAR, came to shepards from a long drive from orlando. we heard this pace is good so we decided to check it out. The moment we stepped in the line, we noticed one of the security guys at the door looking at OMAR funny. We approached the guy and said "can we help u?" the bouncer said back off and let me see ur ID'S.....so we gave it to him and he let us in....here comes the story..... (this is the FAT GUY).
after an hour into the club, we had several drinks and obviously a little tipsy. We maintained our cool the entire time....so some girl came up to us and starting shaking her booty on us, and the fat guy noticed it. .. he approached my friend OMAR, and put his hand on his shoulder and told him to BACK OFF, that it is his g/f and not to dance with her again. Then i stepped in and told him not to touch my friend again and then he called him a terrorirst/shoebomber......all types of names. after approaching the girl, she said she doesnt even know the guy!!!!!!!!
i wanted to stick the guy so bad in the mouth but he grabbed me because of his fatness and carried us out.
I mean im a skinny guy guys, but i can fight u know?
so i didnt wana have any problems and just left.
so much for being fat.
06/27/2009Provided by Citysearch -
this place and the workers sux. we had room cleaning come in our room when we had do not clean sign on door. they stole my brand new oakley sun glasses my new hat and when we went to the desk to report it they called us liars and threatened to kick us out. my girlfriend locked herself out when i was sleeping and instead of giving her a key they called the police. police woke me out of a dead sleep and put me in jail for public intox. THIS IS THE WORST AND MOST DISRESPECTFUL RIP OFF PLACE EVER!!!!!!!!!!!!!!!
04/02/2009Provided by Citysearch -
I paid $900 to stay here in a nice room with an ""ocean view"" well that didn't happened. I got there and the room was a dump and the view was the side of a building no ocean view at all like I paid $900 for, It was just a smelly room with a view of concrete building.
To top it all off I spoke to the General Manager as he started eating an apple while talking to me telling me ""That's to bad, the building was just put there and you have to look at it like we do everyday"" I was so mad and full of distrust I didn't want to stay there I went to a smaller place down the road. I filed a Beter Busines Bureau complaint & I filed a charge back with my Credit card company that I paid them with and the ""Shepard's"" fought everything non stop and somehow with there deceiving lies denied all my claims and I was stuck paying $900 for nothing I had never even stayed there. DO NOT DEAL WITH THIS PLACE EVERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TRUST ME!!!
I have video of how the GM was treating me & my Fiancé. . I will try to post it on YouTube soon...
03/23/2009Provided by Citysearch -
I moved to Clearwater from Jersey 3yrs ago, I still love my sundays at Shepards Clearwater. The music, outside bars, people, visiters/vacationers, make it a great time. I like the beach area and there are always people on boats. The whole crowd actually is very attractive. I'm very outgoing so if your like me Shephards is a good place for mingling, chatting and making new friends. This place is big so there is much to do and plenty of room to run around. Night time they have an indoor club called the Wave very dressy, nice! Hot people hot floor dancers, the resturaunt area has good food. whats else ummmmmmmm, the staff n bartenders are cool but the bouncers well there attitude stinks! They had one cool guy Daniel but he left. The bouncers are just so quick tempered looking for a fight I always see them kick people out for lame reasons they just want some action I guess, so they feel they are actually doing something. not that i have been kicked out ever I just see what jerks they can be, i still Love this place. :)
09/08/2008Provided by Citysearch -
The manager stiffed me for $179 even after the local police told him the decent thing to do would be to return my money. The idiot at the front desk lied, the night supervisor lied, the manager is apparently not concerned with customer satisfaction only your money. The worst place to stay in Clearwater beach. Horrible tiny old rooms - the private beach is a joke - 50 ft of dirty sand between pilings and a rock retaining wall - no oceanfront here. Go and dance there but stay somewhere else!!!!!!
06/10/2008Provided by Citysearch -
I had to cancel my business reservations last minute due to health concerns and Paul, the manager, was accommodating and understanding. I appreciated the excellent customer service, particularly considering I was not even a customer! Based on the ease of this interaction, I would recommend this hotel.