What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This location in Sunset has new mngmt now within the past 8 months. They were willing to diagnose my issue for free and gave me a quote for repair. The tech even gave me a free ride to my next appt while my van was checked out. I will definitely be back to have these professionals diagnose my vehicle issues for free.
Stay Away!! Not honest nor truthful. I am a 23 year old girl that was taken advantage for I do not know about cars and have to rely on the honesty of the mechanic.I took my car in because a check engine light went on and at the stop light, the idle was shivering, They put in a thermostat and wires, cost was about $400. Drove it home and the next day the check engine light came on when I got off the freeway on the way to work.. I work part time and used up all my money. I spent the next day crying for I could not afford to take it back in. I called Grandpa and he drove it in, They said they would not charge the diagnostic fee again $89.00. He called in to see what they found and they already installed the part without calling or giving an estimate. Grandpa went in to see why they did not call. They said they would not charge for labor and only for the part, $280. Grandpa went to O'Reilly Auto Parts, and the part was $154. When he asked why it was so expensive they said they charge retail. That is retail he told them. Owner was hostile, combative, and belligerent. The owner said he ask his partner and they did not charge for diagnosis, so it and labor was added in. He stated that they already charged for the diagnosis the day before and they said they would not charge for labor. He left and went to the dealer to see what the cost would be for the part and service to install it. Part: $177 Service:$57 = $234. You compare: $680 at H&L vs $234.at dealer. He did say to Grandpa you are the person that goes to a restaurant and argues about the food to get it for free, Grandpa said "Sir, you do not know who I am, nor my character." The owner agreed to charge $234 to match the dealer price.
Always have good prices and doesn't take advantage of customer never had a problem with them hard working and honest mechanics
Tanner transmission took very good care of us after we have had a very long summer with two other shops trying to take care of/diagnose our problem. They were prompt at repairing and very helpful to us. Thank you! I will go back if I need help, though we all hope to never have additional car problems.
I would like to thank the guys at tanners transmission in sunset Utah , these guys are trustworthy, honest, excellent service, There are a lot of ladies out there that are worried that they are going to get taken money wise and still have problems with their car. Trust me ladies you won't at Tanners Transmission in sunset Utah , my car is running better than when I bought it ���� I own a Mini Cooper S thanks guys a hole lot Belinda Trujillo.
go to ripoffreport.com that will sum it up for you
In a word –NO! Want more? How about no, no and OMG NO! Grossly overpriced and limp warranty. I called for an estimate, they said bring it in. I drove in and they said they’d have to take it apart to give me an estimate, at a cost of $700 plus tax. I had several other estimates over the phone, never heard of taking the tranny apart to estimate. I decided to leave, the truck wouldn’t move. I learned this: If your vehicle breaks down in the Tanner lot, call a tow truck.Overpriced. They wanted over $3000 for a limp 12-month/12,000 mile warranty and over $4700 for their “Lifetime” warranty. I got a 3yr, 100,000 mile nationwide transferable full warranty for $3000 elsewhere. Covers the whole transmission from the input shaft to the output shaft, inclusive! For the Tanner warranty to remain in effect, you must ”Have fluid changed, pan cleaned, filter replaced annually within 30 days of annual recheck date at the warrantor’s shop. Unless this service is performed as prescribed, your warranty will be null and void!” First, guess who pays for this. And next, the prescribed filter change interval for my Suburban is 50,000 miles. Why force me to pay for it every year at less than 15,000 miles. They do pay for the flush, but my owner’s manual never calls for a flush. And I bet if you do both at the same time, you pay full price for the filter and fluid change. Warranty. First it is not nationwide, or even state-wide. It is backed by Tanner, (“Tanner Transmissions™ is the warrantor.”) and when they go out of business or declare bankruptcy, to be expected in light of their repeated poor business practices, your warranty is worthless. Further, it only covers parts replaced by Tanner during the rebuild (“The warrantor is responsible only for the parts and labor purchased by the customer on the invoice”). If they elect to reinstall a component and it fails, you are out. That component will take out the rest of your tranny and it’s still too bad. If your odometer fails, you’re out (“the vehicle’s odometer must be functioning properly”). If your get married and change your name, if you give your car to your kid, if you lose your receipt, you’re out. “(WARRANTY WORK CAN ONLY BEGIN AFTER VEHICLE, THIS WARRANTY, AND THE ORIGINAL REPAIR ORDER ARE PRESENTED TO THE WARRANTOR).(sic)” If your tranny messes the bed in Cedar City, you have to have it towed to Tanner, hopefully they’ll do the work in their Spanish Fork shop and not make you tow it further to the shop that did the original install.They did the remove and inspect, then quoted me grossly exorbitant prices and limp warranties (Oh, Surprise!!). I said oh hell no, I easily found a better deal with a company that has no BBB complaints. I asked to pick up my truck, transfer case and drivelines, without the tranny and tow it to my chosen repair shop. They could throw the old tranny together, I’d come get it later, I’m just gonna turn it in for the core charge. They would not give me my vehicle with the tranny still out, which would have saved me money at my next repair shop. They said they “had to put it all together”. So it took another week to get the tranny back from the repair facility and installed. They didn’t care about me, just their moronic procedures. And it cost me $700 plus taxes. But at least I don’t have to deal with these shysters ever again
Tanner transmission in Sunset Utah either tried to scam me or they are incredibly incompetent. I have a 2004 Ram 3500 with the 48re transmission. Out of nowhere when I left my house the other day my truck had a huge delayed shift out of first gear. This truck had no prior symptoms and I had just hat a full transmission service done at the dodge dealership 6 months earlier. I called Tanner Transmission and they told me that they would perform a free diagnostics so I took it to them. A couple hours later I received a call back from them. The technician explained that they had run a full diagnostics and concluded that it was definitely an internal problem causing my shifting delay from first to second gear. He said that they had checked all the adjustments and electrical sensors and they all checked out ok. He asked me to authorize $650 for them to do an internal inspection to determine the problem. I asked for a worst case estimate and was told that it could be anywhere between $1000 and $3000, but they wouldn’t know until they take a look. He assured me that they would only replace the parts that needed to be replaced and wouldn’t charge me for unneeded repairs. So, I told him I would call him back to let him know how I wanted to proceed. In the meantime, my wife ran a better business bureau inquiry and found that they had over 20 serious complaints and had an “F” rating. Additionally, a friend who overheard that I had my truck at Tanner was very adamant that they scammed a relative of his for several thousand dollars. I decided to go pick up my truck and get other opinions. When I picked up my truck the technician told me again that it was definitely internal and mentioned that they had eliminated the common problems sensors and solenoids. He emphasized that they were the best around and had the most experience. The next morning I thought I would run a quick Google search for the symptoms I was experiencing and within seconds found several hits and youtube videos with a simple solution to my problem. They all said it was the governor pressure solenoid and pressure sensor. It was all over the internet that this is a very common problem on the 48re transmission. Even though the technician at Tanner told me specifically they had eliminated this as the cause I decided to take the gamble and picked up the two parts. Between the two it was about $100. It took me about 45 minutes to replace these parts and when I was done my truck shifted like a champ once again. PROBLEM SOLVED! So, my conclusion is that Tanner Transmission either tried to scam me OR they are an incredibly incompetent transmission repair shop. If I can find out in a few minutes that this particular transmission has a very common problem with a pressure solenoid which causes exactly the problems I was experiencing, one would think that a business that specialized in the field would have this figured out. If they were just honest with me I would have paid a few hundred dollars for them to fix it. Instead, I will never recommend anyone seek their business. Dont just listen to me... google them. it saved me thousands! Shame on you Tanner Transmission!
went there three weeks ago with a leaky transmission. after paying to have the pan gasket seal replaced two different times and a power flush, still had a leak that took over a month to get the part. Every time I called he would talk down to me and when I finall picked up my truck had a rank smell of cigarette smoke.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.