Over the last year, we have had multiple pickup issues and lack-luster customer service. The latest fiasco is that in there software migration, our autopay became disabled and we are now behind on the bill. As soon as our paid service is up, we will be switching. It’s always something with this company and I don’t have the time or energy to babysit them.
16. AW Waste
Serving the Clarksville Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
So disappointed, I wanted to use a local company but they are so unreliable. Missed my can one time too many times.
They used to be the best in Clarksville but as so many buisiness's do it went to thier heads and we were there to serve them not them us. Doubled billed us twice, missed picking trash up so many times I cannot say how many.
For the love of god do not give these people your business. Go with airborne or the new stinky pinky trash service. I have airborne now and it's great. They actually pick up extra bags and aren't the rudest people in the world and it's about the same price if not cheaper. Used to love the service and it used to be a solid 4 star service. But now it's inconsistent and they have the new automatic trucks that lift the trash can up and have gotten lazy and won't pick up even one extra bag. Apparently I have to schedule a pickup for extra bags and pay more. I used their services above others because they still did it the old fashioned way with two to a truck and didn't use the automated trucks. But now they are using the automatic trucks and throwing trash all over my yard almost every time.. I am looking for another trash service that will at-least take extra bags without having to schedule a pickup. Even if it is a little more cost per quarter. At least I won't have to worry about making appointments and paying extra per bag. Edit to add: My parents had their service and they kept skipping their can, my mom went to the guy driving the truck and told him he accidentally missed it. He cussed her out and told her to F off and then drove off with her right next to the truck almost hitting her with the back end of the truck.
I had an issue and they were able to make things right. They are easy to work with and great customer service. Thanks.
This place is bad at customer service. Called to get a bed removed they told me the day and time they would come day came and they severed showed up. Called back gave me another day and time. Called me the day of said they would be running late but they never showed up. Took them 3 weeks to come pick up my large item. Then just recently I had to call them cause they did not pick up my trash and they tell me that I didn't pay for the bed being picked up. They put the removal on my bill and the bill wasn't even due yet. No one has good customer service skills and they are a joke when it comes to handling business. Needless to say this will be my last time dealing with them.
Awesome service...great guys!! They are very thorough and very clean...not to mention cheap!! Very happy with their service.
This company always goes above and beyond what normal trash services consist of. If trash falls on the ground after trash can is dumped, they will pick it up.
(I don't usually leave reviews, but I thought these men deserved one.) These men are fabulous!!! I called them today, and they were able to make time and come out to my house today. The job I had waiting for them was not easy, however they figured out how to get the job done efficiently and as quickly as possible. They were very friendly and professional, and their prices were very much within reason. I definitely plan on calling them in the future if I ever need anything hauled off again.
I've had nothing but good luck with this service. They're nice friendly people and even in the bad weather they still pick up and are timely with pick ups