A+ Realty has managed our home for about 8 years and we absolutely love them and their service. We just want to thank them--on such short notice--for making time for my wife to meet the Tenants and do a walk-through at our property. Thank you Kelly Kellett for making time when you really had no time, so that she would be able to travel further after the visit. Being able to see the house in the morning instead of in the afternoon, (let alone on a Saturday) indeed did make the difference between her having to spend another night on the road and being able to finish the trip the same day; which is what she was able to do and arrived here last evening about 10:00. We are thankful for having A+ Realty doing such a magnificent job of managing the property. In our experience you are the best, and I relish learning about the continuing improvements you are making for the benefit of all concerned. We are thankful too to have had such excellent tenants who've done such a good job caring for the house. Again, thank you A+ Realty for all that you do. We have always had great communication, been paid on time, received copies of all our bills, had all our questions answered and had exemplary courtesy and service.
Top Flight Property Management is by far the best you will ever come across in Clarksville Tn. I have been with them since 2006. After my deployment I used a different realtor company and was very disappointed. Then a friend informed me about Top Flight Management and I gave them a try and WOW, I was really impressed. My realtor Mrs. Roni Brooks took time with ensuring my house was rented to highly qualified tenants. She kept me updated with pictures inside and out semi-annually and provided me emails of all maintenance invoices. She has done her job honorably since 2006. In addition she recently sold my house at my request. She made life easy for me considering I was purchasing a new home around the same time. Every time I called the receptionist answered the phone with courtesy and quickly prompted my realtor of my concerns. If I ever am stationed again at Fort Campbell and looking for a home to rent or purchase I will not hesitate to contact Top Flight for assistance. Thank you all for what you do and continue to prosper in 2014, Happy New Year =) Forever grateful, Rias
PLEASE TAKE MY REVIEW TO HEART. Since2008(landlord)Overall- I have been pleased with TopFlight and their service. I do understand how HARD it is to manage single-family homes, especially in a military community. In the last 8 yrs, TopFlight has been very good w/tenant concerns, turnovers, marketing my home, inspection,ensuring a lease renewal.One thing that may be improved is communication (having someone call you back)overall- I was always able to get questions or issues resolved. I do hope that when someone is shopping for PM company- please take the negative reviews with lightly. In this industry- there are a lot of moving parts that people do not realize (marketing, lease renewals, inspections, maintenance, showings, move ins/outs, customer service, disbursements, just to name a few) and you will NEVER make everyone happy.TopFlight ... over the last decade has made me a happy.THANK YOU TO THE TOP FLIGHT TEAM AND BEST WISHES TO YOU RONNIE.Sabrina Thomas, WA Real Estate Broker
I have idea where these poor reviews are coming from. I have had nothing but great experiences with Top Flight Property Management. The service that they provide to me for management of my property. I have been overseas since they have taken over for my property management and I have never had to worry about anything. And believe me, I've had tenants with issues breaking their lease and they always kept me informed about the situation, and have always been able to keep my property occupied.
Owners/Renters/Home BuyersWe provide World Class Professionlism, we take care of concerns, we resolve any issue that may arise, we have onsite communication of knowledge. We understand we can not make everyone happy, there is not one business that have 100% Satification from everyone that walk thru their doors. We do however make 120% effort in resolving the matter from a displeased consumer. Thank you TopFlight for providing myself an opportunity to bloom.
As a home owner who has a property that Top Flight, oversees, Ronnica Lax-Felder and the marketing staff and phenomenal. The Marketing Staff did a great job of not only marketing my home but they went above and beyond to ensure the property was priced fairly, which is great for the tenant and owner, and they provided regular updates of showings, applications, etc, until their was an signed contract in place.
I had a wonderful experience renting with My Place Realty. They were professional from beginning to end and worked quickly to get my deposit returned back to me after move out. The office staff & maintenance were great. Only problem I ever had was the garbage being taken on time but that was all on the disposal company. Sharon the Manager was amazing!! I recommend renting from them. Top notch!
This woman is amazing. We are first time home buyers who were very nervous about the process of buying a home. Meli was very gracious with us as we changed our minds about properties & our focus shifted in priorities. We did not know what to expect with a real estate agent, and we were so lucky that we were able to work with someone who goes above and beyond for her clients.
Not sure where the bad reviews are coming from, this team is great. This is a tough business and as a first time owner/renter I learned alot from TOP Flight. They will answer all your questions and guide you through the rental process. Their team is awesome and professional. I strongly recommend using them.
Meli was so dedicated to helping us buy our dream home, she worked around the clock. When we found the house we wanted she was VERY honest about the pros and cons of the property. Meli and JKA Properties are rock stars!