I would put less stars if possible. After having a hiccup in my employment and Chuck the salesman stating that it was okay to make our payment the next week. Josh the manager over rules him several days later and says pay now or we'll pick up the rentals and have them picked up only 3 days before my wife and I make the payment. Chuck is awesome to work with but Josh shouldn't be in the position he is in.
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
first of all I never had a problem with best way until now, I have brought from them at different time times a dinette set, bed,refrigerator, and now a washer. i sign a contract stating that the will automatic take out $44.00 out of my account once a month regardless if I get payed bi-weekly they took out 2 payments in the last fifteen days when they were only to take out once a month on the 23rd of the month that set my account over $166.00 over drawn. I call them and they stated that the will put 26.00 back into my account .OK fine but what about all of those over drawn fees that i have to pay back? I still have my contract an it says different I think I will get a Lawyer and sue!
We had a horrible experience with them. They were rude and talked to me like I was below them. Also they have us the wrong tv! We called to get the one we paid for and they wanted us to being the wrong tv and pick up the right one. Once I told them I couldn't they acted like I was being an inconvenience to them. They said "maybe we can squeeze you in for a delivery" I felt so insulted the entire time. Worst customer service
Customer service does NOT happen here! Do not go to this place. There are plenty of other places in town that actually care about taking care of you! They are bold face liars. Did not deliver my furniture and actually tried to blame it on ME??!! I called throughout the day to try to resolve the situation. They had no interest in trying to help me. They are extremely rude. They never returned my calls, I always had to call them for an update. They closed with out even calling me first to let me know what was going on with my furniture. I have already paid and received NOTHING!! I have filed a complaint with corporate. I would call this place ghetto but they are even below that!! These people are horrible! I wish I could give them negative stars but 1 star was the lowest it will go. I honestly don't know how they stay in business. This is worst place I have ever dealt with. I could go on and on and on. DO NOT go to this place they will rip you off and do absolutely nothing to help you. AVOID THIS STORE!!!!! Keep driving down the road to any other place that actually cares about having your business. Again, these people suck !!!!!!