I have been there a few times since they opened and it never fails the customer service is just awful. On the plus side the food is awesome though hot and fresh.
200 Cracker Barrel DrClarksville, TN 37040
From Business: Cracker Barrel Old Country Store is a chain of family restaurants with one of its locations in Clarksville, Tenn. The restaurant offers home-style country food an…
While customer service was really good, the fried chicken was really small, the fries were cold, the beans and rice were mostly rice and they were out of sweet tea. Hope it gets better in the future
While the food is decent for fast food you probably don't want to go unless you have at least 20-30 minutes to wait for your order. We ordered 3 chicken strips and 2 pieces of chicken and waited 30 minutes at least. Even with nearly five people at the window weweren't told until after we paid that it would be another 5-10 minutes for chicken strips because they just dropped them when we pulled up. We will definitely be waiting a while to go back until their service is better.
Great service! The workers were very nice. I got one of the meals and was shorted 1 piece of chicken, when I took my plate up to show/complain, they apologized and gave me two pieces to replace the one. The restaurant was clean, even though it was the lunch rush. I will definitely be going back!