A Plus Property Management
124 Franklin St, Clarksville, TN 37040
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Stay away from this business.
The owner is unprofessional and unethical. Will NOT returned your calls and will ignore your messages.
They are unorganized and only the owner can provide answers. She will never be available for you and wouldn't returned your calls.
You will be overcharge!
Find someone else to manage your property.
Unethical and unprofessional! I singed a property management contract with them in May of 2015. Around October I started having issues with late and missing payments. At first Kelly Kellet (the owner) stated that she was having issues with my bank. After switching my bank to a local bank she then stated that my tenant was not paying her rent on time or at all. In January of this year they forfeited their contract to Cherokee and did not inform them about my missing money. I informed Cherokee about my issue and they found that the tenant had indeed been paying their rent on time and had allotments to prove so. I have attempted to call Kelly and the office on numerous occasions and keep being told by the receptionist that she is unavailable and no one else can help me. It is shameful that a so called "professional business" lies and even steals from their clients and continues to try to do business with others. Learn from my mistakes and stay clear from them.
A+ Realty currently manages our property in Clarksville, or at least they did until 31 December 2015. This is when they "transferred" our contract to another property management company. Unfortunately, this is illegal as you cannot transfer a contract without approval of all parties. We were informed of the transfer 2 days after it had occurred on Saturday, 2 January 2016. Since it happened over the weekend, we were unable to voice our displeasure and tell them we were opposed to the transfer. This company is very unethical in how it operates and does not care about the interests of its customers. It is purely concerned about protecting it's own interests at the expense of others.
Stay as far away from this company as you can. The woman that owns it is dishonest. They are very disorganized and you can not trust anything that is told to you. I honestly feel she is a pathological liar. I can only speak as someone who had them manage a couple rental homes and not as a renter. DO NOT have them manage your property you will regret it.
Rented from them for 4 1/2 years. We always paid on time and took care of the house we rented. We had to call them every year to renew our contract, would of thought that was their job. Getting repairs done is difficult and a slow process. We had an "ok" experience renting through them but after giving our notice due to a pcs move (more than a 30 day notice as required) they would not agree to a reasonable date for our move out inspection, and since we had to move based on our timeline we could not be there for the walk through inspection after we departed the house. We spent 2 days deep cleaning the house yet they kept 75% of our deposit and claimed it wasnt clean. Their initial deposit refund letter stated we would receive a certain amount that was about 80% of our deposit, which we were ok with. We signed the letter as requested and mailed back and waited for our money. 2 weeks later they mailed back with a new letter decreasing our deposit so we only got 25% back. Shady!!!
A+ Realty has managed our home for about 8 years and we absolutely love them and their service.
We just want to thank them--on such short notice--for making time for my wife to meet the Tenants and do a walk-through at our property. Thank you Kelly Kellett for making time when you really had no time, so that she would be able to travel further after the visit. Being able to see the house in the morning instead of in the afternoon, (let alone on a Saturday) indeed did make the difference between her having to spend another night on the road and being able to finish the trip the same day; which is what she was able to do and arrived here last evening about 10:00.
We are thankful for having A+ Realty doing such a magnificent job of managing the property. In our experience you are the best, and I relish learning about the continuing improvements you are making for the benefit of all concerned. We are thankful too to have had such excellent tenants who've done such a good job caring for the house.
Again, thank you A+ Realty for all that you do. We have always had great communication, been paid on time, received copies of all our bills, had all our questions answered and had exemplary courtesy and service.
First of all we had to pay an application fee I think it was 60 dollars or so just to even see a house that they had. The town house we choose was way over priced for what it had to it the bedrooms were so small you could not even fit a bed and a dresser in there. But the main reason you should not move into any of their houses is that fact that they nickel and dime you when you move out.... they charged us 425 to paint the "whole" house which didn't even need it. Only one wall could use one coat of paint. The they charged 75 dollars just the pick a broom up and put it in the trash!!! They kept going on and on with bull sh**t like that it ended up being 2200 dollars that they were wanting to pay them. And we had to pay a full month rent even though we were not there because we turned in the paper work on day late .... even though we had orders to leave less then 30 days. Please what ever you do, do NOT RENT FROM THEM!I honestly would not even give them one star