When I came to this office, I was in unbelievable pain and no one could help me. I have chronic back pain and I'm in a job that requires me to be on my feet ALL day long, so it's constantly aggravated. Some of the best health care professionals I've seen in my life have been nurse practitioners, and none of the so called doctors or orthopedic surgeons could ease my pain. Angie is awesome--a miracle worker. She was able to diagnosis my problems before all of the xrays, scans, etc. Her explanations made sense and were always correct. The reason they are strict about the pills is so you don't accidentally kill yourself---which anyone with a right mind would understand and appreciate---not to mention that it is illegal for you to take more pills than you are supposed to---so she's savin' your neck from going to jail as well. You should be thankin' her instead of berating her.
so reading the previous review I thought this would be a horrible experience... and my god was it right about the girls at the front counter they have absolutely no customer service skills... but there were a few that were good. but I give it a four because I got in quickly, the doctors and assistants were very quick and nice. got straight to the point... and called me back promptly and took care of all my issues without question which is more than I can say about my regular doctor. if you don't want to pay for an er visit... deal with a couple of attitudes and go to doctors care.
I've lived here ten years and I have gone through three or four or more primary care physicians and I am most satisfied with the Doctors Care staff. If I'm sick today I can get help today and I hav high confidence in their expertise. Most of the staff is courteous,professional and very attentive. There IS one PA- who is (was ?)extremely rude and hateful bit even she was a good practitioner..I haven't seen her there recently but if she is history then I give Doctors Care Five Stars!
If you think you can get better care for an acute emergency then by all means try Gateway Hospital, after that experience then visit Doctors Care and compare your experiences. I know most of the staff and they are very knowledgeable and nice but you do have those few bad apples. Just be sure to ask questions and make sure you fully understand before leaving. Good luck and STAY AWAY FROM GATEWAY HOSPITAL and p.s. if the girls at the front counter are rude to you, by god TELL THEM!!
I sat 3 hours at an urgent Care off Dover road then to be turned away because my blood pressure was so high.... They could have giving me somthing to lower it before I walked out the door, anyway ended up at Dr.care and was in & out in 30 minutes, they were very nice and I loved my Dr. Great facility. (Madison St.)
I have had good service with Dr. Care. Walgreens clinic will give you sugar pills that do nothing. And like one other person said, Gateway hospital is like the gateway to hell. STAY AWAY FROM GATEWAY.
It is great to obtain an appointment in a short period of time to be seen by a fully trained and experienced medical doctor.