Absolutely Outstanding, especially for military newly stationed in area who want reputable, reliable and FAIRLY priced service. Are they the cheapest? In most cases yes, but my family and I expect and want the best service//expertise (remember HVAC systems routinely cost 10K plus) and Action Air fits the bill!
Amazing work. Very professional. Extremely polite & helpful. I had an issue with my heater & called to ask when someone could come by. He was able t…
I have done business with this company for several years. They are always courteous and prompt. They have NEVER tried to sell me something I did not…
They have always been very friendly and easy to work with on a schedule. We contacted several companies when we needed a new unit. They came back with the lower price and better warranty. Antony was the one that serviced our unit for fall and he was very efficient and explained everything he was doing. I would highly recommend Action Air when needing maintenance, repairs or a new unit.
The office staff is courteous and friendly. The service tech was prompt and knowledgeable and didn't try any type of pressured sales pitch for unnecessary repair work.
They worked us in same-day. Bill Trott was gracious to address my concerns and quick to come up with a diagnosis, which he explained in detail. He gave us a plan and helped us determine at what point to call again. I was pleased to be able to pay electronically and review my invoice before Mr. Trott left. All is good with our unit. We have called Action Air before and they will be our first call should we need help again. Mr. Trott was even kind to my super-inquisitive toddler.
Chris hatchet came and fixed my air problem quickly. However it's a haier so it will probably go out soon again. Lol
Fantastic service! Arrived when they said, called ahead, service tech Ben Heyward met me with a smile and his business card, very neat, very professional. I've used Action on numerous occasions they installed my unit and have always stood behind their warranty! I wish more service businesses would use them as a model!!!
called early Thursday for a heat problem on one of our units. was told tech would call or be by between 2-6. No call No show, called and cancelled any call backs Friday morning. will not call again and we have 23 units with central heat and air. Prewitts Mobile Home Park one star for answering the phone
I highly recommend Action Air for all your heating and cooling needs. We have an older home with radiant heat. Action Air services boiler units which makes this business especially valuable to us. They are very friendly and responsive when we call for service. Ben Heyward has been fantastic as our technician. He explains everything he is doing and is thorough in his work.
We use Action Air on five of our properties for fall and spring HVAC check-ups. We find the management and staff to be proficient, polite and responsive. We have used action air to repair old equipment and for installation of new equipment. We have received telephone calls from tenants while we were out of town indicating they were having an HVAC problem. One call to Action Air and they went to property and repaired the problem unit. We are very pleased with Action Air and plan to continue using them for all our HVAC needs.
Tony Pasta was the technician that came to our home and he did a fantastic job servicing our air conditioner. We have used Action Air on a regular basis and they are very dependable and also on top of our annual service. We would highly recommend Action Air and feel you will be happy with their excellent approach to customer service.