Jerry's car wash damaged my new car. I showed them immediately while still there. They took pictures and wrote up a report. They said they'd contact me within 72 hours. That was 7 days ago, no one has contacted me and they do not answer their phone. Now my insurance has to get my car repaired and try to recoup the money from them. Never going there again!!
Well, after seeing a car wash on 10th Street in Jeffersonville go downhill fast when the previous owner gave the business to his son, I decided to travel to Clarksville and check out the River Falls Car Wash on Vaxter Avenue. I heard it was great years ago, but it was a little out of my way. I tried it out a couple times, plus had a car detailed inside. I honestly can't rate this place even average on all points. Apparently, the old owner sold out and the quality went down Big League. I paid for the BEST wash you can buy and had to return for them to finish the treatment they said I would get. Even after coming back a 2nd time I needed to put some effort in myself when I got home. Unfortunately, I had already put my wife's car on for a detail and asked specifically for a certain detailer and told twice she would do it. She didn't do it so I didn't get a great job. My wife and I spent so.easy time on her car when I got home due to the detailer not "doing their job." When I pay a detailer to detail my car I expect the steering wheel to be cleaned and the center console cleaned. Funny, the back console did get cleaned. Kudos for that. The car looked better than what it did before I brought it in, sor if that is all you care about then go to this car wash. If you want your car DETAILED like you would do yourself, don't be surprised when it isn't. Unless of course you can get Tasha to do it. I trust she would do it right. I was told on two separate occasions Tasha would detail my car. She did not. I was lied to. It is unacceptable behavior to me. I could say more detailed things, but it isn't worth anymore of my time at this point. Just beware of spending money at this business. It is disappointing.
A Dreadful Experience ! They did not clean my car to my satisfaction and when I pointed that out, they became insulting, even swearing at me. One old man asked me to leave and even threatened me asking me step across the street for a "lesson". Little did he know, I'm a double black belt with 45 years worth of training even with professional competition. It would have been the last time he would have been able to use his arm for some time. Anyway, this jerk finally did what I asked and I left. But, I'd avoid this business like the plague, unless you enjoy being insulted and threatened. The old man mention needs to be fired. If he's the owner or manager, he needs to be thrown out of the business !TC
The new card swipe machine they installed doesn't make it clear on how the charges work. It says $2.50 - $20.00 but doesn't say as soon as your finished you have to press the stop button to avoid a larger charge. So I ended up paying $20.00 to wash my floor mats!! Won't go back! And there's no phone number to call either
I usually get the $3.00 wash and with free vacuums it is a good deal. but I have noticed that the vacuums are less effective and some of them do not work at all. Also the front and back of my car are not clean. So I upped to the $10 wash and then the $12 wash...same thing. I can see by these reviews that some people have had more serious problems and nothing has been done. so, I am guessing I wont even ask for a refund. I will start going to a different place.
$7.00 car wash scratched top of new Acura RDX . They refused to take responsibility for damage or pay for repair. CAUTION USE THIS CAR WASH AT YOUR OWN RISK. BE SAFE DON'T USE THEM.
I went there on Friday January 1 2016 it didn't even spray under the car at all. wouldn't waste my money there. u get a 3 dollar wash for 10 or 15 dollar is what I paid. an they said they couldn't help it will not go back
Not able to do TRUCK washes only pick-ups
Change machine was working so approached gentleman working there who identified himself as owner to advise him of problem. Very rude individual, acted as though I was bothering him and wasting his time. Will never get my business again !!
The drive through car wash is a drive through car wash. Easy enough. The vacuums are a joke. I came here once when it was really busy. The suction was barely existant. I assumed this was due to so many people using them. I visited again and the same issue persists with minimal cars present. Just to put it into perspective, the vacuum can't even suck up a pebble of nerds candy. I'm almost positive more items fell out of the vacuum and into my car than vice versa.