Anytime me and my fiancé have needed a car fixed and fast we call this guy. He has the absolute best prices and truly cares about you as a customer. Not to mention he is so knowledgeable and has never steered us wrong with the issue of our car. It's so easy for people to try and take advantage of you these days to make a buck and this place was so refreshing for us!! I'll never go to another auto shop!
4121 Highway 31 EClarksville, IN 47129
From Business: When it comes to the performance of your vehicle, you want quality service from trusted experts. We are a Goodyear Tire & Service Network location. We carry Goody…
Worst customer service I have EVER received, Rafael, the boss decided to argue with me over the phone about technicalities when we bought two tires from them... only to be flat an hour later so we went back to get them exchanged and he said nothing was wrong with them and let us leave... now it is completely on the rim. He just didn't want to admit his mistake and give us a good tire for what we paid. We could've been in an accident after this. It was literally on the rim 2 hours after we have left. Then told us to come back for the third time after he argued and decided to be rude over the phone. Lack of customer service, professionalism and expertise. They obviously do not know anything.
I have had both of my cars and my boyfriends car to them in the last month and they have been exceptional each time and very fairly priced. They even went above and beyond on my boyfriends car with a heating issue. David and I will not be taking our vehicles anywhere else for service and repairs.
Dear Consumer,I cannot attest to the quality of workmanship at this location. I personally never got my brakes done at Brakeway. I will tell you not to schedule your appointment ahead time and plan your day around that. I made a appointment at 11:00 showed up at 10:45. I personally did not believe that I would be next in line, but figured that I would be worked on with-in that hour. The nice lady behind the counter took my keys and told me, "We will eventually get to you," I asked what "Eventually" meant. She said sometime today. I told her I had an appointment at 11 and she informed me that making an appointment before hand is a waste of time, and she'll get to me when ever she can... So I left
I took both of my cars here, both were destroyed by these crooked sob's. Both had to be taken back and reworked, they rusted, overheated, and warped the front rotors. Had to have the calipers rebuilt again on 1st car and ended up with a $400 2 wheel brake job with rotors that can't be turned again. Took the 2nd car to a Honda dealer for a certified inspection before taking it back to this place. The manager at Brake Way did his "I've got bad news" speech with an additional $250 quote, I read the Honda dealers master tech's findings to him. They patched the brakes up at no chg. Both cars still vibrate and the steering wheel shakes in my hands when I press on the brakes, both need new rotors. The two $139 brake jobs cost me over $1000 and I ended up working on them myself, which is the reason I went to them in the 1st place. Do what you want but if u google them u will see others who have had the calipers stick and warp the rotors with fresh rust powder everywhere.
I paid over 300$ for battery, and all my fluids to be changed. The girl left my power steering fluid empty, my anti freeze was to be fushed and been added. Apparently she didn't "burp" my radiator so, 2weeks later i lost all my anti freeze. I will never take my car back there! Very disappointed in paying for service that wasn't done at all and incorrectly.
AVOID LIKE THE PLAGUE!!!! Bought one tire and they didn't use a torque wrench and it fell off!!! owner was rude and non apologetic!!! Actually said someone else must have loosened the lugs on my wheel? Really ? It happened to be the only wheel they put on. NEVER AGAIN!!!!!!
First time I went their I needed only 1 tire for my impala felt like I over paid a little but it was close to home quick & easy. next time I went their I told the man I needed 4 tires & a front wheel alignment 460.00 it would have cost me if I was an idiot with money to burn I went to tire discounters because it was 50 dollars cheaper to get new tires & an alignment plus I was treated well they earned my business not like this joker on Providence he was smug while he was trying to rip me off guess u don't get to move in to a much bigger shop by being fair my advice shop around but NOT THIER
Great service, friendly and knowledgable
exellent service ,great quality and exellent prices .i recomend this place to everyone they are very kind and always give you the best deal if u are looking for used tires .they have fast service in and out , and you dont have to waste all day long trying to get tires.the best place if you want to get quality used tires ....
Finding An Auto Repair Professional
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
Understanding When There's An Issue
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Doing Your Own Auto Repair
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.