I wish I could leave less than one star. I do have to say I've never had a problem with them until they hired the black lady who drives the cab, she is downright hateful and unprofessional. I will never take this cab again, I will make sure I go run errands and do what I need to do when the bus is running. She yelled at me and was very nasty because I didn't understand what she was saying. Then my dad called back and she was nasty with him as well, if I was them I would fire her in a second. HORRIBLE. // UPDATE 1/30/2018. After seeing everyone's reviews and seeing that everyone is having the same disrespect handed to them, Motown Taxi from Morgantown, has come into Clarksburg and put the Royal Cab out of business. They are super friendly when you call, most of the time you get a cab within 5 minutes depending on where you are & where you are going. I also see that hateful woman who treated me like trash over the phone walking down the streets of Clarksburg without a job. Karma really is a bitch.
If I could have left no stars I would have. I called at 425am and Donnie told me he couldn't give me a ride because of shift change so I called back at 5 same thing. When I said he was a jerk he called me from his personal phone and cussed me out. So I called from another phone at shift change Vanessa told me she was booked til 10 even though I called at exact shift change. I asked if I could share a ride and pay for the whole ride she said no and called me a fu@#$/÷× bit@=. This place should be put out of business. I've NEVER seen such unprofessionalism. Booooo!! Booooo!! Booooo!!!
Had to wait 3 hours for this poor service, cab smelled like gas fumes, and thought shocks where broken every bump u thought you lose your spine, better off walk or pay a friend, Hope they get oober here soon