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Hours

Regular Hours

Extra Phones

TollFree: (888) 759-0055

Payment method
all major credit cards, amex, discover, master card, visa
Category
Costumes
Other Information

Price Range : Average

Parking: Lot

Bike Parking: Yes

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Reviews

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02/16/2012

Overall
I don't know what alternate un...

I don't know what alternate universe Roland and JA are living in, but not only have my experiences at this shop been totally the opposite case, your scathing review doesn’t even make sense!



First off Roland, if it was so horrible, why would you go back again? I don’t think you ever set foot in that store. Secondly, what business owner in their right mind would refuse to give a potential customer information that may result in a sale?

You go on to say she just hung up the phone on you. Were you dropped on your head when you were a baby???



So come on Roland, fess up. Did someone put you up to this? Do you work for a competing business? Tell the truth, you'll feel better.



In any case, I'm involved in community theater, clowning, etc., and I've been doing business with Betsy for many years. She is one of the sweetest, most knowledgeable people I've ever worked with, and she doesn't deserve to have knuckle headed malcontents like you trying to ruin her business with that ridiculous and inaccurate review.



Now, for all you normal people out there that are just interested in getting quality costumes and accessories at a good price, I guaranty you’ll be amazed at this quaint little shop. It’s definitely worth the drive to Clarence.

02/16/2012

Provided by Citysearch - 
Overall
Great Costumes

I have been doing business with Betsy Ross Costumes for many years. Betsy is extermely helpful and if she doesn't have exactly what you need she is happy to get it for you.

Many of my friends have been referred to Betsy for The Worls'd Largest Disco and the 70's parties that are local. Everyone is pleased with the large selection of 70's Disco wear available and they don't look like they bought their outfits at Goodwill!


Definitley check out her costumes, make-up, and accesories ~ you will be amazed at how much stuff is in a little store!

05/11/2011

Provided by Citysearch - 
Overall
Poor customer service & overpriced costumes

I have rented from this place two times in the past but never will again.

The employees are rude. I called to ask a simple question and the person on the phone abruptly told me she doesn't have time to answer my question and hung up on me. I was appalled. I have never been treated like that.

This was not the first time I experienced rude customer service but it will be the last from this place. Oh, and the cosumes are not all that great anyway... and overpriced also. There are better costume stores in the Buffalo area.

11/08/2009

Overall
Costume Buyer

This is my first time writing a review for any sort of business I have visited.

After visiting this store twice I was left with no choice. The woman who I presume owns this store was there both times and was downright RUDE. Never before have I been talked to or treated so poorly by a merchant. This woman was mean and sarcastic at best. At first I thought it was just me, but while I was there shopping she was nasty to everyone that came in. I will never again visit this store and don't recommend anyone else do so. The next time I'm looking for a costume for a party or event I would rather drive an extra hour out of the way than deal with that mean spirited woman again. We all have bad days but come on lady, treat your customers with at least a little bit of respect!

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