The stylists here such as Sarah, Mary Jo and Angie, are amazing, but Susan is a nut job. She has zero interpersonal skills and seems like a potentially violent (and is a very rude) person, who should not be working with the public. Jeanne, the owner, is ok but tried to sell me a wig for $3,000 that I found online, (same identical lace front wig) for $268. She is nice to you as long as she is taking your money. I'd like to see Sarah, Mary Jo and Angie open their own shop. Clients beware. I was a faithful customer for several years and wish I had simply started wearing wigs sooner, instead of wasting money here where my business was not appreciated.
5901 E Galbraith Rd Ste 230Cincinnati, OH 45236
From Business: Mitchell's has 5 convenient locations in Cincinnati: Kenwood, Hyde Park, Northgate, Tri-County, and West Chester. With us, you can expect superior results and the…
I considered a hairpiece that did not quite work out to my expectations. Admittedly, I responded somewhat emotionally to the situation. I did not fully understand the policies and contract in place, and I did write some negative reviews that were not deserved. The owner was willing contact me and talk to me though she had read some of my negative output on social media-which I had only used a couple of times in the past. I had no idea that businesses actually surveyed what was being said. The owner was very willing to work with me, and was even willing to accept resolution which may not be the most beneficial for her. I appreciated the time and handling. She did a very good job at diffusing what-for me-was an emotional situation. I realize that if I had openly approached Jeanne about my concerns, she would address them to the best of her ability. I am afraid that I did not handle the situation to the best of my abilities.
I appreciate that the product and Staff are professional. Its a unique concept of each stylist being their own business, kinda like a mall. Everything that I need is there. It's a 1 that shop
Looked all over town for fretress bohemian braid,tried this store on a whim. Found it! And the owners were pleasant,as well as knowledgeable about products for the hair. I will be back.