This cleaners damaged a jacket and was not willing to reimburse me after being a customer for over 15 years. I had a conversation with Dave and not once did he even apologize. He kept blaming the manufacturer. After paying $75.00 for a jacket and wearing it once,I am very pissed.He had no sympathy ,after the employees told me this has been happening alot lately! I would not recommend trusting this Parkway Cleaners with your clothes!
Our family started using the pickup and delivery service after seeing the vans in our neighborhood. It has always been reliable. You can tell they go the extra step by how the garments are delivered. We recently began using their per pound laundry service, which has been good. I recommend if you are tired of laundry or ironing.
The worst , should have no stars. You spend 2.25 or 2.75 to wash clothes in a machine that rinses in recycled water, so even though the light indicates rinse, if you open the lid. You'll see your clothes "rinsing",in you guessed it soapy water. Then if you go to wash the clothes in the front loader to wash the soap out that didn't rinse in the top loader machine, you end up washing your clothes in the recycled water. This is theft through deception, these owners know that their machines are not performing .Oh yeah each of the front loaders have drums that are damaged, meaning my clothes, were ripped or damaged. Hate this place, should be shut down and charges should be filed for theft through deception!!! DO NOT GO HERE so these people can go out of business. You'd be a fool to use this place otherwise!!!
good service. you guys are great you guys clean everything perfect . and any kinds of cloths great.
My husband has a favorite leather jacket, that had rips through out. I took it to see if they could do anything with the rips. It came back looking unbelievable, almost looking new! I am finally not embarrassed to be seen with him wearing it now!! I just wish I had a before photo to show the major difference.
Our family switched to Simply Fresh a couple years ago after always having issues with our former cleaner leaving marks on things. We have not had any issues here, in fact they seem to be very quality conscious. We also really like their reusable laundry-garment bag, which is another nice "Green" touch avoiding plastic.
I've had great service from these guys. All of my stuff is cleaned promptly, looks great, and costs a fraction of what it would cost at other dry cleaners. Also, the tailor who works here has done many alterations for me, and they're always perfect. Again, the price is very reasonable. It took me awhile to find a good dry cleaner when I first moved to this part of town, but Cleaner Concept is who I'm sticking with.
I have been using their delivery service for several years. It was one of the best decisions I made. Service has been great, but the convenience has been even better. Highly recommended!
Brought in an off-white jacket with no stains - went to pick it up and it had several, what looked like oil stains, on the front, sleeve and back of the jacket. Very upset they claimed it was my fault, got the run around by several employees. They would not help me out, offer me a discount, nothing. I will NEVER go back. STAY AWAY!! you will get stuff back dirtier than when you dropped it off :(!!!
Excellent small business dry cleaners! Great service and always go beyond what is expected. Easy drop off