I took an enlarged photo to get a foam core backing and the staff were interesting but unable to tell me how and when it would be done. I left my photo and 3m note with my contact information so she could get with the manager and get back to me and didn't. When I came into the store the next day to find out what was going on, the young man who I talked to the day before was unwilling to help me and no one else was there. He said he just did shipping. a. I asked for his boss's phone number and he said he shouldn't give it to me so I asked if he would call him and let me talk to him about where my photo was and when it could be mounted and he said he didn't have a design degree to make phone calls. I spotted my photo rolled up with the yellow 3m sheet I had mentioned and asked for it back. I told him what was written on the 3 m sheet and then he said he didn't know if I owed them anything. I told him he did know that I brought it in yesterday and I want it back to go somewhere else to get it done since no one connected with me from dropping it off yesterday. I took my photo enlargement and said he didn't need to worry about contacting his boss because I wouldn't return to this store. I went to FedX down the street and they mounted my photo while I waited and were friendly and helpful. Go to Fed X instead.
This location is convenient with fast and friendly customer service. The owner is helpful and super nice!!
this is true about this ups Sharonville office no customer service line off the hook . delivery man doesn't knock on door but leave notice horrible service. I see why USPS is the best!!!!!!! I wish all seller would use USPS SERVICE.
I am a previous employee and I just wanted to get a number for professional references. There should be a way to contact human resources. I can't find any numbers online.
This is no way to run a business. Hours of operation are not listed on the web site. The phone number is given, but I've been calling every 5 minutes for over an hour and it's continually busy. On two separate occasions now I've been very disappointed with package delivery and can't seem to get in touch with a real person at this Sharonville location to discuss the problem.