Loved what Siobhan did with my hair. Would definitely recommend her to everyone!!! Will be going back to her!
The stylists here such as Sarah, Mary Jo and Angie, are amazing, but Susan is a nut job. She has zero interpersonal skills and seems like a potentially violent (and is a very rude) person, who should not be working with the public. Jeanne, the owner, is ok but tried to sell me a wig for $3,000 that I found online, (same identical lace front wig) for $268. She is nice to you as long as she is taking your money. I'd like to see Sarah, Mary Jo and Angie open their own shop. Clients beware. I was a faithful customer for several years and wish I had simply started wearing wigs sooner, instead of wasting money here where my business was not appreciated.
I've been looking for crochet hair and I'm amazed that the quality/quantity/price varies can vary so greatly by store. I found several more options here than my neighboring store, Ace Beauty... but when I entered the store, the man at the counter looked up, then back down at his book/newspaper/phone without acknowledging that I'd entered the store. Being that I wasn't familiar with the store's layout, I asked him to direct me to the crochet hair. In a non-friendly, very matter of fact manner.. he told me where I could find it. There was no... let me know if you can't find what you're looking for... more of a hurry up and buy type persona. I was prepared to buy the hair tonight but chose not to because I need to spend my money in establishments where I feel valued.... time to burn more gas to try to find what is readily available in Northside on general principle.
Always a great experience! Alicja has been my stylist for many years and I'm always happy with my cut!
Full service salon with several locations in the area. They are pricey , but you get what you pay for. You can accrue points based on the amount you spend that can be used for products they sell. Glad they are finally accepting American Express cards.
This is absolutely the best salon in Cincinnati, my wife won't go anywhere else and now I go there too. The salon is very friendly, modern, and comfortble. Customer satisfaction is their #1 concern, and they always do a professional job. Highly recommended!
The very best color in Cincinnati! You will love being pampered by Jeff and his team! The best service and expertise-- you can always count on a perfect color and cut!
If I could give 0 stars I would! Never have felt so uncomfortable in my life. I understand every beauty supply store looks in the side of there eye to check for thieves, but HERE is just over the top. I have given them a couple chances since I live very close, but I'd rather drive 10-15 minutes to another beauty supply. The first time I shopped here the lady literally followed me and took everything I had in my hand at the desk. I brushed that off. My last encounter I had had it with them completely. I was shopping for some bleach and hair dye. I felt something burning and I look over and it's this b***h eyes!! I guess this girl was the employees daughter. There's one thing to stare but NO her eyes actually burnt a whole in my hands. I look over and felt so uncomfortable. It was so over the top. I check out and tell the girl that it was rude to stare like that. The shop lady told me that she told her to stare at me like that because I could be stealing. I told this lady that I DON'T steal & not all black people steal either. She told me "I don't know you and if there problem you don't have buy". Biiihhhhh....... I felt so dumb because she was the only hair store still open and I needed that hair stuff. I'll NEVER go back and if you don't like being prejudged you won't either.
It's good i've been a few times and manager is awesome!!!!
If I could give it NO STAR I would. Visiting from out of state. Went an brought an electric product from them. The product would not get EXTREMELY HOT as it says on the box. I went back the next day to only exchange the electric product. Their policy says you have within 15 days to exchange or get store credit. They would not allow me to exchange the product. The one girl told me that it's nothing she could do and the other lady was telling me they CAN'T contact their manager or even give me their number. The store manager told her this morning to NOT contact her for nothing. (But if someone was stealing she would be able yo contact her quick). I will never shop here ever again I am calling the better business Bureau on this company. Because they are horrible with customer service. They try to get over on you. All I wanted was to exchange no money back or anything. Very rude. And called me sweetie which is very unprofessional. I give this a no star!!!!DO NOT SHOP HERE!!!