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Airline mergers, route cancellations, fuel costs and government taxes have made flying a more complicated process -- a process tha…
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Do NOT purchase their insurance that is offered. We booked a vacation and made our deposit and a few other payments.We canceled 6 months prior to our travel date, only to find out that we will receive NOTHING back. We could rebook or get a voucher that was much less than the monies we had paid. However, we were told when purchasing the insurance that we could cancel up to the day of travel and receive a full refund. I would definitely not recommend using Casino World Travel unless you want to give your money away if something occurs that you can't travel. They kept saying we misunderstood the explanation of the insurance. We are frequent travelers - I can assure the word voucher was never mentioned - if so we would have opted out of the insurance. A simple google search will reveal several complaints of this same magnitude. I don't think that many people "misunderstand" their insurance, I think it is more of a case of a company misleading their customers.
First Discount Travel is First Rate! When my wife and I decided to visit our daughter who is studying in London, we needed a little extra help to plan and arrange our travel plans. Holly was the agent from First Discount Travel to talk care of us and she was AWESOME!Holly took the time to understand our needs to balance convenience, budget, and adventure! Our hotel was central to all of London's sites and within easy walking distance to our daughter's flat (the British equivalent to apartments for us Americans). London is an expensive city to visit, but with a little advice from Holly, we were easily able to get around on the bus line and "tube" (subway); find affordable, convenient, and tasty food (fish & chips, bangers and mash, and sticky toffee pudding - YUM!); and be selective on which sites were best to spend our money and time (Westminster Abbey, the Tower of London, and St. Paul's Cathedral were our favorites).Holly also helped us take a 2 day visit to Scotland, which was spectacular! We spent a day in Edinburgh (pronounced Edinboro) to visit the "Old Town", complete with Edinburgh Castle and churches that were built in the 800's and 900's (that's right! over 1000 years old!). We also took a one day group tour to the Scottish Highlands stopping at a couple castles, lochs (we didn't see Nessie in Lock Ness), and the rolling hills! It was captivating! The tour was through Rabbies (Rabbie as we learned is the Scottish version ob Robert - as in Robert Burns), and I would HIGHLY recommend using them if ever in Scotland.So this is a trip that my wife and I will never forget! Our dreams were awakened for future adventures, so I am sure that we will be back to First Discount Travel! There is Paris, and Rome, and Barcelona, and Greece, and… Holly - are you ready for us again?
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I love Victoria Travel...Vicky knows the world of travel like no other. Her and her team are absolutely the best. Professional, responsive, hardworking and so very knowledgeable. Every time we use Vicky she absolutely nails every aspect of the trip. From the particular destination she recommends, to the side trip we take while there, to the hotel she books and food she recommends. Everything is fabulous and she always keeps the budget in line. I love working with Vicky, her passion for travel is so inspirational and her knowledge is amazing. Thank you to Vicky and her team for providing my husband and I with unforgettable journeys and experiences.
I went to First Discount Travel for my honeymoon. After calling, I was invited into their office for a complimentary consultation. Mr. Katz showed me personal photos of all the resorts and islands he's visited and asked me questions I wouldn't have asked myself. I had never used a travel agent and was surprised to discover their prices were the same or better than Expedia and other travel websites. I will use First Discount Travel for all of my future travel needs.John
I use First Discount Travel for all of my corporate travel. Jerry approached me last year and tailored an incentive travel program which we credit for doubling our sales in q4, 2012. He and his team offer top notch personal service. I'd recommend and use First Discount Travel for all of my travel needs.Greg
We highly recommend FDT and Holly. Traveling out of the country and spending the money was a big deal to us. She listened to what we wanted and we booked the perfect trip. We knew exactly what to expect and there were no surprises. We look forward to working with her again in the future on our next get-away!