Just got back from this store and the person working today 4/15/18 (Sunday) decided that it was more important to talk on the phone for the 10 minutes we were there instead of selling us about 100.00 of what we went there for...It's a shame on a Sunday, when independent shops like this stay open only to catch minimal sales on a rainy day like today. In this case, they really couldn't afford the foot traffic to leave as we did along with another person. Won't be shopping at this store on Ohio Pike any longer. Hope the personal phone conversation was worth it.
I always go to the store in Reading and always will. Once my rolling machine malfunctioned so I bought a new one, one of the guys in there told me to bring in the brief machine and he would take a look at it, I took it to him and a few days later when u went to check on it he had already fixed it, it she like new, never charged me a since for doing it and I now have two doing machines that operate wonderfully. Thank you to ask the guys at Cut Rate Tobacco in Reading, you always make my experience there get. Also, whenever I have a question about anything, they are all very knowledgeable and I always get a great learning experience. Again so happy to have found this store for my smoking needs!!! Keep on keeping on, you guys are great!!😀
This place is a definite “Diamond in the rough”. Excellent pipe selection of new and estate pipes, as well as tinned and bulk tobaccos. Very knowledgeable staff, as well as friendly, the kind of place you can make a purchase and sit down for a bit to enjoy a conversation. Would highly recommend for any pipe or cigar smoker.
Excellent selection, excellent service the staff is awesome ,i shop no where but elites for my tobacco smoking products .
great place,very polite, they go out of their way to help you, & answer any questions about any of their merchandise, and they have a very nice variety.
Very helpful and friendly. They go out of their way to make sure you get what you came for. Highly recommended to anyone who smokes.
I'm in there every week. Great guys, they always take care of me, and have good conversations. Prices are fair, better deals at other places online, but for immediate needs their great!!!!