I am from out-of-town and was briefly in Cincinnati visiting family this holiday season. After looking around the area, and calling several shoe repair businesses, JCL had flexible working hours and had quick turnaround service. My repair was somewhat unique and multiple other businesses wouldn't even commit to trying to complete my repair which included taking in an in-seam on a black vinyl knee-high boot. JCL did an EXCELLENT job and one would never notice that these boots had been altered! Outstanding craftsmanship and speedy turnaround. I highly recommend! Worth every penny.
Had another shop tell me, "awww, those are "throw-away" boots!, can't be repaired! Stopped by while having my car serviced across the way, owner told me, "NO problem, sure I can re-sole them!!" Here to say, Great work, reasonable price, good attitude!!,,,,what more can one ask for these days!! Very pleased with my "Throw-away boots, once again!!",,,like new!! Thanks,,,,
friendly, shoes were repaired overnight, and they look good as new plus their prices were reasonable!
If I could give this place a 0 star, I would. I live downtown and was very excited about the possibility of having a reliable shoe place that I could use. I wear heels a lot and often need to have the tips replaced. When I went in today, the owner of the store was HORRIBLE to me. He acted like he was doing me a favor for fixing my shoes--he was very condescending and rude. Then, he refused to tell me a time that my shoes would be ready. When I pressed him on a date--telling him that I was going out of town and asking if they would be ready by next week--he literally grabbed my shoes off the counter, pushed them at me and told me to leave! I've never been treated so badly. Please don't waste your time with this place.
I found the owner to be very abrupt and not friendly at all. It was like he was dong me a favor to sell me his product. This not to mention the prices were high. Never again for me.
I brought in a filthy pair of off white satin bridal shoes and they got every bit of dirt out!! They look brand new!! D&P did a wonderful job!!!