Terrace View Gardens was nothing but wonderful when I went there for rehab following my hospital stay. The therapy dept was top notch and helped me get home quick. The staff was friendly and the food was pretty good. I would highly recommend this facility to others.
If I could give this place no stars I would.... this place doesn’t care at all about the patients. My grandma was in pain dying and they didn’t care. She went almost 24hours gasping for air and in pain. It took them over 5hours to get morphine and they kept coming up with excuse after excuse of why it was taking so long. We had to act a fool just to get them to speed up the process.... When someone is in such pain they need to be at the top of the list not take sweet time to get to. A few of the nurses had attitudes and seemed rude. Someone was stealing my grandma’s clothes and nobody cared. The Chaplin kept trying to crack jokes in such an intense and heartbreaking moment. He came in the room once to unplug his iPad charger and another to get his iPad. That shouldn’t of even been a worry. Maybe if they actually cared about the patients they would go peacefully. My grandma struggled and fought the entire time. No compassion whatsoever. I wish she would of been in a different place that would of let her go easy and pain free. Never go to this place.
This is actually my 2nd visit in 7 weeks. (Back to back knee replacements)The administration made me feel very welcomed. The staff were endearing . Professional service at its best
Staff is friendly. Therapy department is amazing. Food is good. Facility is old but clean. New management staff making great changes.
5 Star Short Term Care & Rehabilitation Service both inpatient and outpatient available
Do not take your loved one here! Bad, cold food. Poor, noncaring, disrespectful staff, (when they have enough staff). Old, smelly building, no cable or phone provided. Residents have to beg for coffee, ice, towels, washrags, toilet paper, paper towels. Residents are often told, "I don't have time." by the staff. There is no microwave available to heat up residents food or drink. This facility cannot keep staff because it is SOOO bad. They have had 10 Directors of Nursing over the last 2 years. This is not a good place for anyone to live. Also seen, roaches.
My mother and Aunt have been there for three year's i am so glad i made The Anderson their new home, the place its self is so clean and nice, the staff there is great they treat the resident's and their family like there on family maybe better . The Anderson always gives you a warm welcome :)
I was transfered to this facility to help me recover from a serious automobile accident. I would not recommend this facility to my worse enemy!! Suffering from 10 compression fractures in my back, two fractured ribs, two pelvis fractures and fractures in both legs; I was unable to move on my own and prescribed pain medication every three hours. Ten days after my accident at 6 pm I was moved there after being medicated at the hospital. By 9 am the next morning I had still not been given any pain medication at this nursing home, even though it was available in what they call a lock box. When I informed the director I needed to be sent back to the hospital due to the lack of treatment, he told me they were not holding me hostage and I was free to go. At that point with a grin on his face he asked me how was I going to get back to the hospital.
OH I HAD GREAT CARE. EVERYONE WAS NICE AND I MET FRIENDS THERE. I'M 56 AND THERE WERE PEOPLE MY AGE. THE FOOD WAS GOOD AND STAFF WONDERFUL. THE DOCTORNDIDN'T HAVE ME ON ALL MY MEDS THOUGH, IF I WERE TON CHANGE 1 THING IT WOULD BE TO BE MORE ORGANIZED WITH SCHEDULING PT AND OT.THAT WAY U KNOW WHEN TO TELL PEOPLE WHEN TO COME VISIT.