I had been going to this salon for almost a year on a consistent basis usually seeing Female tech but if not available I have had her brother do my nails as well and it’s usually a great experience. Well I fell on hard times so for last 2 months Ive been letting my little cousin who’s attending school do my nails for free(practicing) . well I went in to let them do a back fill on a Thursday morning. Being it had been a while I confused hours of operation so I was there @ 930 when they opened at 10 . So after seeing someone else at door by 945 at 955 I stood as well , mind you other lady is 81 years old . Finally at 1015 salon open and giving we stood for 20 mins talking I knew the lady was waiting on the female tech as well so because I had work at 11 and she had yet to arrive I chose to go to her brother. Well long story shorter , halfway through my nails I tell him I don’t like how much he filed one particular nail he told me I was basically tripping he didn’t mess anything up it was just my nail . So I told him it’s ok I’ll come bk for polish because it was now 1048 and I had work at 11 I paid and tipped . Well when I returned after work same day they both was working on pedicures and it was one other lady waiting I thought perfect . So once lady before me got started on it’s now 5 other people waiting but all on the female tech so I ask the guy did he know how much longer , because at this point I’ve now waited patiently for almost an hour , he says I don’t know how many people I have i inform him none of those people are for him and I’m actually next up ,so he says well I just had a client walk in .I ask did she have an appointment he says no the female tech says she been here since earlier I just politely said ok I have to go I’ll come bk in the morning but I decided to never go back again he jacked my nails up and then treated me like crap because I wanted him to fix his work and finish what he couldn’t due to them opening 15 mins late that morning
5901 E Galbraith Rd Ste 230Cincinnati, OH 45236
From Business: Mitchell's has 5 convenient locations in Cincinnati: Kenwood, Hyde Park, Northgate, Tri-County, and West Chester. With us, you can expect superior results and the…
I have been going to this place for the last 2 months at least every other week .I also tipped well . I just had to go back because my nails were fading after paying 50 bucks , This being the second time this had happen The first time the lady was sweet and told me the polish was just not good . Well this time the guy there I believe he was the owner he was rude told me to go put toothpaste on my nails to see if it would help shine them back up. I refused ,I told him I shouldn’t have to do that . Long story short I end up in a slight argument with him , he was very rude while fixing my nails complaining about me basically taking up his time and how the 50 bucks I paid him was for his time .Wtf . He was a complete jerk . They have lost a customer for sure even though he was rude I still thanked him for fixing them. But I do not recommend this place !
Lately this nail salon does not have any Respect of time or being courteous once you enter into the shop. I have been there on several occasions where I have waited at least an hour before being serviced. What's the point of making an appointment when you still will wait a length of time. They stare at you when you walk in the door instead of greeting you. I don't know if it's certain people they want to cater to or what. I normally tip very well , so that's why I'm puzzled on their rudeness. Well this last go around I sat for an hour too long, so I left, and went down the street to another nail place and got in right away without an appointment.
I have been going to Megan Nails for several years and couldn't be happier with the service, atmosphere and customer courtesy. Thanks for being a great Westside business!
Hands Down Best Salon In this area!! They are always diligent, professional, and friendly. They know exactly how I like my nails and make sure that they are perfect each time. The salon is SUPER clean and everyone is very friendly!!If you want your feet to sparkle, this is place you need to come!!! I love going here and I highly recommend this salon!
THESE PEOPLE ARE A JOKE EXTREMELY RUDE AND HORRIBLE PERIOD!! I recommend no one ever in life go there! The lady that I paid already to fix and just file 1 nail told me that she couldn't and that my finger was just not straight!! I told her that's what I just paid her to do and I request that she fixes it!! She then tossed the nail file and told me I had to do it!! They are flat out nasty!! I'm already in the works with the BBB and other action at this time!!! People Run! FAST!!
Horrible! Adds services without asking and charges whatever they want.... I WILL NEVER GO BACK!!!!!!!
The worst experience I have ever had at a nail salon the technician was rude and ruined my nails I would not recommend anyone to this salon
Very poor customer service, uncleaned tools, don't clean foot spa,after each use. Owner is very obnoxious and insulting. Would never recommend this place. Don't pay for insaults!!!
I couldn't agree more with the first and second review! Avoid this place at ALL COST!!! I went with my daughter. They did not ask either one of us what we wanted. They just started on our nails. The water thing for my feet didnt work it was cold and didnt bubble at all. The guy was rude as could be. My daughter got home and her polish is all coming off her feet and I get home and theres a chip in my nail. My nails are no where near as long as I wanted. This place SUCKS BIG TIME!! And Im not a hard person to please at all, but this service is beyond horrible!! I give no stars at all