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Towne Taxi

Map & Directions
(35 Reviews)

3141 Exon Ave, Cincinnati, OH 45241

(513) 761-7700

OPEN NOW
Today: Open 24 Hours
17
YEARS
IN BUSINESS
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Our Reputation Is Second To None

General Info
When you're looking for a reliable taxi cab, call Towne Taxi. Towne Taxi (established in 1994) is Cincinnati 's go-to taxi service and is the cab company your friends and neighbors count on. Whether it's a trip to the airport, grocery store or anywhere else, Towne Taxi will get you there on time. Our drivers are the best in the business and are eager to serve your transportation needs. A Vehicle for Every Occasion Our taxis are ideal for all types of purposes and occasions, including: Bachelor or Bachelorette Parties Anniversaries Airport Transportation Sightseeing Tours Casino Transportation Package Delivery Daily Errands Get where you need to go with a Towne Taxi taxi cab. To arrange a pickup please call us today!
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
all major credit cards, amex, discover, master card, visa
Neighborhood
Evendale
Amenities
Preferred Provider for the Nationwide Network
Category
Taxis

Reviews

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Veronica C.

10/26/2016

Overall

Attempted to set up a ride and was hung up on rudely. It seemed like they didn't even care for the customer.

Janna M.

01/22/2016

Overall

The taxi never arrived to pick up my sick husband from the ER. When he called them back, they hung up

Tomaso W.

07/03/2015

Overall

Travelling around the world since 10 years, but Towne Taxi is the worst Taxi service i´ve ever had in my life...

Experience 1: Made a online reservation, Taxi was 40 minutes too late.

Experience 2: Did the mistake to made online reservation for 2nd time. Taxi was 50 minutes too late.

In both cases i called the office. The ladies were just rude, told me Taxi is on the way. No excuses from the office, no excuses from the drivers. Never, never again!

Gary K.

05/28/2015

Overall

Booked online and was given 1/2 hour wait time. 1/2 hour later no cab. Reloaded web page and arrival time was still the same. Called after forty five minute wait and was told there were storms and everyone was running late. Then was told that the computer said I only booked 15 minutes ago (the same time I reloaded the reservation page). Said they would call driver and was put on hold for over ten minutes. I hung up. No cab after two hours, called again and placed on hold. Walked to destination and back. Still no call back. Do not waste you time calling this company.

Shortcake R.

03/14/2015

Overall

The worst service I ever experienced.I was waiting for 2 hours and still no cab..I was told lie after lie that the cab was 15 minutes away! REALLY! Never again

Violetta D.

02/27/2015

Overall

I waited for 35 minutes for my ride in the dark while it was snowing. When I called, the phone rang and rang, interrupted every 15 seconds by a recorded voice that assured me someone would pick up. While I was waiting and calling, my phone died. My driver didn't have a card swiper, and he didn't have a phone, so he asked me to use my husband's phone once we got to my house to call in to pay my fare. The woman who answered (after about 7 minutes on hold) asked me to give my husband's phone and my credit card(!!) to the driver so he could give her my card number. Uh, no thanks. It took another 10 minutes for me pay for the fare via phone because while I waiting for them to answer, the meter was running. I refused to pay the wait time for them to answer for me to pay because my driver couldn't take a card or use his own phone. Stupid, exhausting, expensive experience that I will not be repeating.

Sunnie B.

02/22/2015

Overall

HORRIBLE! Gave me a confirmation I was good to go, never showed up. WHen I called... "we don't have a.... oh wait... there it is" When I asked when they could get to me, they responded with "probably not for a while, I don't even know." Are you serious? Stay away from these guys!

Anthony C.

02/05/2015

Overall
sucks

Horrible made me late for very important doctor appointment with false with false arrival time

Davion T.

02/01/2015

Overall

Called for a taxi to fetch me from the grocery store, told me to wait for 30 minute, After 30 minute, i called again and they said i'm far away so it takes time, 1 hour later, called again and they said "one is on its way", when I asked how far away are there, they said "30 minutes away", i told them to cancel it, they hung up on me.

YPMobile User

06/14/2014

Overall
awful

Pretty much the worst taxi service ever. Will make false promises and never follow through on anything they say. Will promise you a ab in 30 minutes but won't show up until 2 to 3 hours later. I literally have to call and order a cab the minute I get dropped off anywhere because it's the only way I'll get picked up on time.

C S.

03/30/2014

Overall

I have had countless bad experiences with towne taxi over the past 5 years. After this past Fri when I called for a cab home they quoted me 10 min, and then never showed up. No call, no nothing.This isn't the first time that's happened, but it was the last straw. Luckily, I found my new go-to cab company in the process, so I will NEVER be using the worst taxi service in Cincinnati EVER again. Some of the cab drivers really aren't bad, but most of them plain suck. I left my smartphone in one of their cabs one night and when I tracked it down and contacted the dispatchers, they were so impolite and not very helpful at all! They did manage to give me the cab's number from that night, and she told me she would look in her cab for it and after that, was totally unable to be reached. She basically STOLE my phone. If I could rate them "0" stars I would. So caveat emptor, USE AT YOUR OWN RISK.

Denise C.

03/07/2014

Overall
Worst taxi service in Cincinnati!!!

This is by far the worst taxi service in the Cincinnati area. It will take an hour sometimes for you to get a taxi to your location and no where in town should take an hour to get to especially when it isn't rush hour. On another incident the driver had no idea of how to get anywhere. I was surprised that she could even find where I was. It took that driver thirty minutes to get to my location. Maybe they should invest in GPS for the lady . So many occasions the dispatchers have been rude and I'm pretty sure they screen calls. When it takes thirty plus minutes to get a taxi I would like to know how much longer it's for going to take so I will call and no one picks up on my number however when blocked they can pick up with ease

jannia.palmer.7

11/28/2013

Overall
WORSE TAXI EVER

I fequently use taxi services i recommend you DO NOT USE towne taxi. The dispatchers are RUDE they take 30-1hr just to come pick you up its very pathetic ive atgued with dispatchers several times. This company sucks