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08/01/2013
Rent at your own risk (or at least learn from my mistakes).
As others have said the management is extremely unprofessional. All communication is done though email. The phone number to call in case of an emergency is buried deep in 8 pages worth lease documentation. When you do call with an issue, be prepared to leave a voicemail that may or may not be responded to in a timely manner. All face to face interaction is done through their maintenance worker. The hall and common areas were only cleaned when another apartment is going to be shown.
When I moved in the apartment was not clean. The floors appeared clean until I mopped them and realized the tile was really about 2 shades lighter than I had originally thought. This didn’t really bother me until I received my security deposit back and over half of it was taken out for “cleaning” (I left the apartment cleaner than I had found it). I feel sorry for the poor sap who rented it before me who I am sure was hit with the same amount of ridiculous fees.
The bottom line is insist on having a walk through when you move out (god forbid that the Klee’s actually have to step foot in their own building). Or, at least take pictures of everything in the apartment when you move in and when you move out. I wish I would have been smarter and had hard evidence to fight them on the charges (but I don’t so it’s not really worth the headache of a “he said she said” fight).
Hopefully this review is helpful to someone else.
07/06/2013
Could find much better housing for the prices they charge you... All they care about is $$$. Very unprofessional when I would contact them, would often get short responses without answers to my inquiries. Two of the "upgrades" on the building I lived in actually downgraded the quality of service the tenants received.
And again, as I have already stated, all they care about is money. Do NOT try to end your lease early, they will not work with you.
07/29/2012
I strongly discourage anyone from renting from Kleemax. I feel like I got totally ripped off. I was hit with all kinds of fees when I moved out of the apartment, after I spent a good deal of time cleaning it and left it in better condition than when I received it! For example...$50 for cleaning the inside of cabinets?! There are only like 4 cabinets...and they were fine!
Spend your money somewhere else.
Cincinnati, OH.
01/30/2012
Never rent from them. They will just increase your rent for no reason. Make false claims, and they over price their units.
Details
Phone: (513) 205-5300
Address: 2558 Madison Rd, Cincinnati, OH 45208
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