Hercules Moving & Storage
1015 Fairbanks Ave, Cincinnati, OH 45205
|Mon - Sat:|
I used Hercules Moving and Storage for the first time in 2007. I moved from a small 2 bedroom apartment to a large 4 bedroom apartment (big as a house). The apartment I was moving from was on the second floor, with narrow stairs and a difficult parking situation. The apartment I moved to was on the 2nd and 3rd floor. Not a complaint! The 2 guys sent out were polite and friendly and nothing was amiss with any of my things.
Based on that experience, I hired Hercules Moving again to move me from my 3 bedroom house to an apartment on the 2nd and 3rd floors of a house (coincidentally, the same apartment I moved to above). I have gained many more things since '07! Three guys came out, there were issues with my driveway (it is a very steep, difficult driveway & big trucks sometimes cannot make it down). The guys came back with a passenger truck and moved the entire house into the small truck, drove it up the driveway and loaded it onto the moving truck. They essentially moved us twice! The men were unfailingly polite, friendly, and hard working. They took a short lunch and 2 5-10 minute breaks during the 7.5 hours they were with us. I was impressed. All of my items were treated with care and the freshly painted walls of the new apartment were unscathed after the move.
The price was fair, the front office was friendly and it was very easy to schedule the move. I will recommend Hercules to anyone in the area who needs movers.
01/12/2012Provided by Citysearch -
I wish I could give this company a negative rating! Stay away from them.
I hired them to move me on November 29, 2011. I had lots of totes packed with my possessions & they were all clearly labeled as to contents & which floor or room they were to go. The movers completely ignored the labels & it has taken me over a month to unpack the boxes & carry things upstairs that were left downstairs & upstairs to downstairs. Lots of breakage & lids to many totes were cracked.
In addition, a drawer to a chest was damaged & I have been waiting for about a month to have that fixed. (Needless to say, no one called to give me an update.) They reassembled a bookcase (wall to wall & floor to ceiling) incorrectly & it now sways from side to side. I am going to have to get rid of it because it would be fatal to my dogs or me if it should fall over. Also, when I unrolled a carpet that had been in front of another bookcase, I discovered a large crack at the base.
Finally, I discovered that my IPhone was missing. I had just bought a new one & was going to sell the old one online for $65.00. I had put it in a stackable plastic drawer with the box from my new phone, & a charger cord. All have disappeared. Obviously, I cannot prove that one of the movers stole it, but no one else has been here since the move. I didn't steal it from myself & it didn't grow legs & walk off.
I was very nice to these guys. I went out & bought them soft drinks from McDonald's & even gave them a $100.00 tip! I have complained to the owner & his indifference is almost as galling as the damages I have suffered.
Again, hire this company at your own peril!!!