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Extra Phones

TollFree: (800) 543-5599

Toll Free: (800) 543-5599

Location
Hamilton County Courthouse
Neighborhood
Central Business District
Categories
Electric Companies, Energy Conservation Consultants

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Deloris H.

05/30/2018

Overall

absolutely horrible on all account customer service really sucks. . I have no words for Duke Energy . I wish my home was in a different part of the city .

Overall
Expertise
Professionalism
Promptness

I am pleased with the gas and electric service we receive from Duke. There was also no problem in our recent move when they needed to disconnect at our other home and get things up and running at the new address. Monthly they also send a graph of our usage for that period and compare it with last year's amount with recommendation for being energy efficient.